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RJW Logistics Group

Shipping Admin Lead 2nd Shift

RJW Logistics Group, Romeoville, Illinois, United States, 60446

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Shipping Admin Lead 2nd Shift

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RJW Logistics Group

Schedule/Shift:

2nd Shift, Monday - Friday / 3:30 PM - 12:30 AM ($22/hr)

Employee Ownership Program:

Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.

Financial Rewards: Enjoy the potential for increased earnings through share appreciation.

Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.

Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.

Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Job Purpose:

The position will report to the Warehouse Supervisor and will work effectively and efficiently in a warehouse environment to verify all materials received and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. The role will lead and ensure customer satisfaction by accepting and scheduling customer orders.

Essential Duties And Responsibilities:

Oversee the check in of all drivers.

Prepare bills of lading; check items to be shipped against work orders to ascertain that quantities, destination, and routing are correct.

Receive and unload incoming materials and compare information on packing slip with purchase order to verify accuracy of shipment; may process return shipments from customers.

Sort, count, package, label, insure, unpackage, and/or log inventory which is shipped or received.

Print all pertinent paperwork for shipping.

Make certain that shipping clerks coordinate with the dock and the drivers what door they will be loading product in.

Coordinate with certain carriers that have drop trailers informing them of trailer number, seal number and paperwork procedure.

Insure all paperwork is properly signed by pick up driver.

Close loads in the system.

Trace lost shipments and/or customer claims of lost shipments; initiate proof of delivery documents.

Coordinate with Customer Service Teams regarding special paperwork for certain orders such as international, customers that prefer special BOL’s etc. Enter customer orders and scan/index documents as required.

Clearly understand goals, policies, and procedures of RJW.

Communicate customer problems, leads, and inquiries to the appropriate personnel.

Maintain confidentiality of company information.

Recommend improvements and implement approved improvements.

Update reports as required by operations manager and COO.

Other tasks as assigned by manager.

Additional Responsibilities:

Positive telephone personality.

Capable of being trained to be ‘Phone Assertive’.

Exceptional customer service skills.

Organizational and scheduling skills.

Ability to lead and train staff.

Ability to multi-task.

Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications:

Basic office clerical skills.

Must be able to type at least 40 wpm.

2 years of clerical experience.

Basic transportation, logistics and shipping experience.

Education And/or Experience Required:

High School Diploma or general education diploma (GED) is preferred.

Benefits:

401(k) matching

Medical/Dental/Vision insurance

Employee discount

Flexible spending account

Health savings account

Paid time off

Sick Days

Long-term Disability Insurance

Short-term Disability Insurance

Accidental Insurance

Critical Illness Insurance

Disability Insurance

Seniority Level Entry level

Employment Type Full-time

Job Function Management and Manufacturing

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