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Arcoro

Implementation Project Manager

Arcoro, Phoenix, Arizona, United States, 85003

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A rapidly growing SaaS company, Arcoro offers proven modular HR solutions for the construction and contracting industries. Our product suite and software platform provide end-to-end HR functionality to help drive business outcomes, enabling companies to better manage the entire employee lifecycle through improved candidate quality and flow, shortened time to hire, centralized learning and improved employee productivity.

At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customers’ daily lives.

About the Job The Implementation Project Manager is responsible for ensuring that all implementation projects are completed on time and within scope through facilitating communication, documentation, and adherence to internal processes. The Project Manager reports to the Director of Implementation & Onboarding.

Key Responsibilities Project Planning and Execution:

Develop comprehensive project plans, including scope, goals, timelines, and resource allocation.

Manage the entire project lifecycle from initiation to closure.

Stakeholder Collaboration:

Serve as the primary point of contact for clients, ensuring clear communication of project status and expectations.

Coordinate across internal teams to meet project objectives.

Risk and Issue Management:

Identify potential risks and issues early, develop mitigation plans, and implement solutions to ensure project success.

Performance Tracking:

Monitor project performance using appropriate systems, tools, and techniques.

Regularly report project progress to stakeholders and leadership.

Process Improvement:

Analyze project outcomes to identify areas for improvement.

What You Will Be Doing

Manage ~30 simultaneous projects with weekly or bi-weekly stakeholder check-ins

Act as a liaison between internal and external project stakeholders

Lead a Pod, made up of cross functional Implementation and Integration Consultants, and manage project assignments

Ensure Pod team members log their time to effectively track bandwidth; manage Pod capacity

Monitor overall project progress, ensure adherence to deadlines, and measure against estimates versus actuals

Document and follow-up on important actions and decisions from meetings

Assist with and/or complete internal projects as needed

Contribute continuous improvement of project management processes, scoping requirements, documentation requirements, quality standards, and success criteria.

Provide internal teams with detailed implementation activities for escalated clients

Answer questions and provide project updates to both internal and external stakeholders

Required Qualifications

At least 5 years of experience as a Project Manager, preferably in a SaaS or software development environment.

Strong understanding of SaaS delivery models, implementation methodologies, and client onboarding processes.

Proficiency in project management tools such as Monday, Jira, Asana, or Rocketlane.

Exceptional organizational and time management skills.

Experience managing multiple projects simultaneously in a fast-paced environment.

Excellent communication and interpersonal abilities across various organizational levels. (Executives, Directors, Managers, and HR Professionals)

Ability to foster a collaborative culture; influence stakeholders; understand complex issues, drive priorities and resolutions.

Familiarity with Agile, Scrum, or other project management methodologies.

Preferred Qualifications

Bachelor's degree in Business, Marketing, Communication, or related field.

PMP, or Agile/Scrum certification.

Ability to convey technical information to a general audience

Process-oriented with a high attention to details

Experience with HCM (Human Capital Management) Software: HR, HRIS, Workforce Management, Talent Management. Bonus points for experience within the Construction Industry

Experience using Microsoft Outlook, SharePoint, and Teams; Salesforce, and Zendesk.

Salary Range $75,000-$85,000 DOE

What We Offer

Competitive salary and benefits package.

401(k) with Company match

Unlimited PTO and Company-paid holidays

Remote Work

Opportunities for professional growth and development.

A collaborative and innovative work environment.

About the Company A rapidly growing SaaS company, Arcoro offers proven modular HR solutions for the construction and contracting industries. Our product suite and software platform provide end-to-end HR functionality to help drive business outcomes, enabling companies to better manage the entire employee lifecycle through improved candidate quality and flow, shortened time to hire, centralized learning and improved employee productivity. Our HR solutions integrate with top construction ERP systems further positioning Arcoro as a leader in proven modular HR solutions. With Arcoro’s flexible solutions, customers select the modules that meet their needs for talent acquisition, talent management, core HR, benefits administration, time and attendance tracking and more. Arcoro has over 7000 customers across North America.

Equal Opportunity Employer Arcoro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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