Convergint
Overview
Join to apply for the
Fire Alarm Service Technician 2
role at
Convergint . Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Alarm Technician to join our amazing culture. In this role, you will install, program, perform system start-up/check-out, testing/commissioning, customer training and all associated documentation on assigned projects including more complex projects. As a Fire Alarm Technician, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Who You Are You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Technician. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What You’ll Do
Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Act as the colleague interface for the provision of technical support and training for the customer and be accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues. Use blueprints, schematics, manuals, and other specifications to determine installation procedures; may require assistance with more complex specifications. Interpret manuals, schematics, and wiring diagrams, and repair equipment using knowledge of electronics and standard test instruments and hand tools. Understand building, mechanical, sprinkler and fire codes. Coach and mentor less experienced colleagues. Operate systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Write routine programs for systems. Maintain focus on customer satisfaction and be the customer’s best service provider. Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work. Advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. Execute technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and ongoing technical support. Identify potential project risks, communicate to appropriate parties and assist in strategies to minimize impact and control deviations from estimated costs and deadlines. Work with Fire Alarm Designer to ensure fire alarm system meets all relevant codes and standards. Coordinate with Project Manager and/or Operations Manager; contribute to quality improvement and potential changes in scope to improve customer satisfaction. Performs other duties and responsibilities as requested or required. What You’ll Need
Exceptional customer focus and ability to work under pressure; maintain awareness of and meet customer needs and wants. Ability to convey complex subject matter to a non-technical audience. Willingness to learn technical skills related to fire alarm systems and/or electronic security systems. Self-starter with ability to work with little supervision. Understanding of electronics including Ohm’s law, resistor color code, and relay logic for control of third-party equipment. Solid mechanical and electrical aptitude (e.g., using hand and power tools). Experience programming, troubleshooting, and commissioning Edwards or equivalent fire alarm systems of small to medium complexity. Desire to obtain necessary certifications/licensing related to products, industry, and local requirements. Willingness to coach and mentor less experienced colleagues. Valid driver’s license with a clean driving record. Possess NICET Level II in Fire Alarm Systems. Possess low voltage electrical license as required by local/state authority. Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required. Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan or company vehicle Corporate Social Responsibility Day Cell phone reimbursement (if applicable) Paid parental leave Requirements
Education: High School/GED or equivalent experience Required Licenses & Certifications
TX Fire Alarm License EST 3 or 4 certification Fire alarm inspections experience Preferred Experience
Associate degree in Electronics or related field including equivalent military experience 3-5 years relevant field service NICET TX Fire Extinguisher License Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
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Join to apply for the
Fire Alarm Service Technician 2
role at
Convergint . Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Alarm Technician to join our amazing culture. In this role, you will install, program, perform system start-up/check-out, testing/commissioning, customer training and all associated documentation on assigned projects including more complex projects. As a Fire Alarm Technician, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Who You Are You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Technician. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What You’ll Do
Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Act as the colleague interface for the provision of technical support and training for the customer and be accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues. Use blueprints, schematics, manuals, and other specifications to determine installation procedures; may require assistance with more complex specifications. Interpret manuals, schematics, and wiring diagrams, and repair equipment using knowledge of electronics and standard test instruments and hand tools. Understand building, mechanical, sprinkler and fire codes. Coach and mentor less experienced colleagues. Operate systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Write routine programs for systems. Maintain focus on customer satisfaction and be the customer’s best service provider. Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work. Advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. Execute technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and ongoing technical support. Identify potential project risks, communicate to appropriate parties and assist in strategies to minimize impact and control deviations from estimated costs and deadlines. Work with Fire Alarm Designer to ensure fire alarm system meets all relevant codes and standards. Coordinate with Project Manager and/or Operations Manager; contribute to quality improvement and potential changes in scope to improve customer satisfaction. Performs other duties and responsibilities as requested or required. What You’ll Need
Exceptional customer focus and ability to work under pressure; maintain awareness of and meet customer needs and wants. Ability to convey complex subject matter to a non-technical audience. Willingness to learn technical skills related to fire alarm systems and/or electronic security systems. Self-starter with ability to work with little supervision. Understanding of electronics including Ohm’s law, resistor color code, and relay logic for control of third-party equipment. Solid mechanical and electrical aptitude (e.g., using hand and power tools). Experience programming, troubleshooting, and commissioning Edwards or equivalent fire alarm systems of small to medium complexity. Desire to obtain necessary certifications/licensing related to products, industry, and local requirements. Willingness to coach and mentor less experienced colleagues. Valid driver’s license with a clean driving record. Possess NICET Level II in Fire Alarm Systems. Possess low voltage electrical license as required by local/state authority. Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required. Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan or company vehicle Corporate Social Responsibility Day Cell phone reimbursement (if applicable) Paid parental leave Requirements
Education: High School/GED or equivalent experience Required Licenses & Certifications
TX Fire Alarm License EST 3 or 4 certification Fire alarm inspections experience Preferred Experience
Associate degree in Electronics or related field including equivalent military experience 3-5 years relevant field service NICET TX Fire Extinguisher License Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
#J-18808-Ljbffr