Henry Ford Health
Clinic Service Representative- Taylor Central Front Desk
Henry Ford Health, Detroit, Michigan, United States, 48228
Clinic Service Representative- Taylor Central Front Desk
Join to apply for the Clinic Service Representative- Taylor Central Front Desk role at Henry Ford Health
2 days ago Be among the first 25 applicants
Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.
Education And Experience Required
High School Diploma or equivalent.
Required to perform calculations, complete forms, extensively utilize computer information system.
Familiarity with clinic environment preferred.
Demonstrated ability to work with detailed information.
Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.
Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.
Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
Ability to work successfully in a fast‑paced environment with frequent interruptions.
Ability to work within a team setting and be supportive of team members.
Successful completion of yearly competencies.
Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer).
Ability to work effectively with populations of diverse backgrounds and ages.
Dependable and punctual.
Strong organizational skills and ability to multi‑task.
Additional Information
Organization: Corporate Services
Department: Ambulatory Bus Ops - South
Shift: Rotating
Union Code: Not Applicable
Seniority level
Associate
Employment type
Full‑time
Job function
Other
Industries
Hospitals and Health Care, Insurance, and Wellness and Fitness Services
Referrals increase your chances of interviewing at Henry Ford Health by 2x
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2 days ago Be among the first 25 applicants
Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.
Education And Experience Required
High School Diploma or equivalent.
Required to perform calculations, complete forms, extensively utilize computer information system.
Familiarity with clinic environment preferred.
Demonstrated ability to work with detailed information.
Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.
Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.
Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
Ability to work successfully in a fast‑paced environment with frequent interruptions.
Ability to work within a team setting and be supportive of team members.
Successful completion of yearly competencies.
Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer).
Ability to work effectively with populations of diverse backgrounds and ages.
Dependable and punctual.
Strong organizational skills and ability to multi‑task.
Additional Information
Organization: Corporate Services
Department: Ambulatory Bus Ops - South
Shift: Rotating
Union Code: Not Applicable
Seniority level
Associate
Employment type
Full‑time
Job function
Other
Industries
Hospitals and Health Care, Insurance, and Wellness and Fitness Services
Referrals increase your chances of interviewing at Henry Ford Health by 2x
#J-18808-Ljbffr