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Bally’s Corporation

Sportsbook Supervisor

Bally’s Corporation, Baton Rouge, Louisiana, us, 70873

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Sportsbook Supervisor

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Bally’s Corporation

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role The Sportsbook Supervisor, under the direction of the Sportsbook Manager, accomplishes the objectives of the Sports Betting department by supervising Writer Cashiers and overseeing sports betting operations. Ensures sports betting operates in accordance with applicable laws, regulations, policies and procedures and operations are executed in a prompt, professional and courteous manner. Maintains confidentiality of all privileged information. In addition to providing outstanding guest service to internal and external guests.

Responsibilities

Build guest and team member positive relations

Participates and conducts departmental meetings.

Ensure consistent high-quality service to all our team members and guests.

Ensure all AML & Title 31 procedures are followed and tracked accurately

Supervises the function of all personnel in Sportsbook Operations ensuring maximum productivity.

Coaches, guides and instructs Team Members in the proper performance of duties.

Administers evaluations, performance reviews and merit compensation within established guidelines. Maintains work schedules for assigned personnel.

Assists with personnel development including hiring, training and disciplinary actions

Ensures betting limit guidelines are followed

Resolve any disputes by following established departmental procedures and working with the state regulators.

Monitors competitors’ practices and technological innovations affecting the Sports betting industry.

Remains aware of all compliance and gaming regulations

Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company’s assets.

Inspects facilities and equipment are available and functioning properly. Informs management of any issues with equipment or needed repairs

All other duties as assigned.

Qualifications

High School diploma or GED required

Two years of supervisory experience preferred

Must be proficient with Microsoft Office software

Must possess good math skills

Prior cash handling experience preferred

Able to obtain a Louisiana State Gaming Permit

Must be able to work weekends, holidays and nights as needed

What’s In It For You

Top industry pay

Tuition Reimbursement

401k with company match

Comprehensive health packages

Paid Time Off

Target Salary Range $21.59 per hour

Let Bally’s Bet on You – We can’t wait to meet you!

Seniority level Mid-Senior level

Employment type Full-time

Job function Other

Industries Gambling Facilities and Casinos

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