US Oncology Network-wide Career Opportunities
Scheduler I (Sign-on Bonus)
US Oncology Network-wide Career Opportunities, Columbia, Maryland, United States, 21046
Overview
Join Our Team at Maryland Oncology Hematology! We’re looking for passionate and talented professionals to join our team in providing exceptional cancer care. If you’re dedicated to making a difference for patients, physicians, and colleagues, we want to hear from you! With 15+ locations across Maryland and DC, we offer a dynamic and supportive environment where you can grow and thrive. Explore opportunities with us and apply today! The general pay scale for this position at MOH is $16.25–$27.43 per hour.
Scope Under general supervision, responsible for scheduling patient appointments and tests efficiently and timely. Answers incoming calls and directs to appropriate personnel. Serves as liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports US Oncology Compliance Program, including Code of Ethics and Business Standards.
Sign‑On Bonus $2,000 sign‑on bonus for qualified candidates, payable in accordance with company policy. Bonus eligibility is contingent upon meeting onboarding requirements and maintaining employment in good standing for a minimum of 18 months. Additional terms apply.
Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages accurately and timely.
Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
Collects co‑pays, deductible and other out of pocket amounts at time of visit.
Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
Arranges for patients to have financial counseling as needed.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
Prepares correspondence, memos, forms and other typing as requested by supervisor.
May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre‑certification as required.
May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
May be responsible for follow up on all pre‑operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
May be responsible for scheduling post‑operative follow up appointments with Physicians.
Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.
Qualifications Minimum Qualifications High school diploma or equivalent required. Entry‑level position requiring 0–3 years of experience, preferably in a medical office setting. Knowledge of medical terminology and coding is a plus. Must have excellent communication skills. Proficiency in Microsoft Office (Outlook, Word, Excel) required.
Physical Demands Work may require sitting for long periods; stooping, bending, stretching for files and supplies; occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
Competencies
Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; quick learner; accesses other expert resources when appropriate.
Demonstrates Adaptability: Handles day‑to‑day work challenges confidently; adjusts to multiple demands and rapid change; shows resilience.
Uses Sound Judgment: Makes timely, cost‑effective decisions under uncertainty.
Shows Work Commitment: Sets high standards of performance; pursues aggressive goals efficiently.
Commits to Quality: Emphasizes delivery of quality products and services; sets and evaluates standards; manages quality; improves efficiencies.
Work Environment Work performed in an office environment. Involves contact with patients and public. Reasonable accommodations may be made for individuals with disabilities.
#J-18808-Ljbffr
Scope Under general supervision, responsible for scheduling patient appointments and tests efficiently and timely. Answers incoming calls and directs to appropriate personnel. Serves as liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports US Oncology Compliance Program, including Code of Ethics and Business Standards.
Sign‑On Bonus $2,000 sign‑on bonus for qualified candidates, payable in accordance with company policy. Bonus eligibility is contingent upon meeting onboarding requirements and maintaining employment in good standing for a minimum of 18 months. Additional terms apply.
Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages accurately and timely.
Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
Collects co‑pays, deductible and other out of pocket amounts at time of visit.
Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
Arranges for patients to have financial counseling as needed.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
Prepares correspondence, memos, forms and other typing as requested by supervisor.
May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre‑certification as required.
May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
May be responsible for follow up on all pre‑operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
May be responsible for scheduling post‑operative follow up appointments with Physicians.
Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.
Qualifications Minimum Qualifications High school diploma or equivalent required. Entry‑level position requiring 0–3 years of experience, preferably in a medical office setting. Knowledge of medical terminology and coding is a plus. Must have excellent communication skills. Proficiency in Microsoft Office (Outlook, Word, Excel) required.
Physical Demands Work may require sitting for long periods; stooping, bending, stretching for files and supplies; occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
Competencies
Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; quick learner; accesses other expert resources when appropriate.
Demonstrates Adaptability: Handles day‑to‑day work challenges confidently; adjusts to multiple demands and rapid change; shows resilience.
Uses Sound Judgment: Makes timely, cost‑effective decisions under uncertainty.
Shows Work Commitment: Sets high standards of performance; pursues aggressive goals efficiently.
Commits to Quality: Emphasizes delivery of quality products and services; sets and evaluates standards; manages quality; improves efficiencies.
Work Environment Work performed in an office environment. Involves contact with patients and public. Reasonable accommodations may be made for individuals with disabilities.
#J-18808-Ljbffr