Abode
Abode, one of the largest and most effective nonprofits working to end homelessness in the Bay Area, is seeking a
Service Coordinator
for our programs in Alameda County.
About The Role The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Service Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability, subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services.
The People and Culture You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams—people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce, and we strive to recruit and retain employees from all backgrounds.
Benefits & Perks
$28.85 - $31.74 per hour
100% paid health, vision, and dental options
19 PTO days & 12 holidays per year
Voluntary benefits: FSA, EAP, commuter checks, life insurance, legal, and more
3% retirement match/contribution
Professional Development Trainings and Opportunities, Leadership Academy Programs, and all staff events
Dynamic, mission‑driven culture and supportive leadership; we support you in supporting others
How You Make An Impact
Provide comprehensive housing services to participants, including working directly with landlords.
Work closely with other social service partners providing services to participants.
Coordinate services for program participants to ensure that they receive essential services to increase health and housing outcomes.
Assist residents in retaining housing and maximizing their independence and self‑sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support, benefits acquisition, employment assistance, primary physical and mental health, substance recovery, and family involvement.
Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness, and exposure to drug, alcohol abuse, and family violence within the household.
Create and maintain an Individual Service Plan and needs assessment for each household.
Meet with the household in person, either in the community or within the home as frequently as needed.
Attend program meetings with internal and external partners to coordinate services and ensure quality services.
Maintain client files, including all necessary documentation.
Communicate closely and frequently with all members of the team to improve systems, solve problems, share resources, and coordinate work.
Document services in a timely manner using BIRP format.
Attend staff meetings and other agency functions as needed.
Other duties as assigned.
How You Meet Qualifications
Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.
2 years case management experience providing services to homeless or low‑income individuals and/or families.
Driving and transportation of participants when required.
Use of personal vehicle and proof of valid California Driver’s License and current auto insurance, along with a clean DMV record, is required.
Flexible schedule to work evening and weekend hours as needed.
Notice This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.
Abode Services is an Equal Opportunity Employer/Drug Free Workplace.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr
Service Coordinator
for our programs in Alameda County.
About The Role The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Service Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability, subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services.
The People and Culture You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams—people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce, and we strive to recruit and retain employees from all backgrounds.
Benefits & Perks
$28.85 - $31.74 per hour
100% paid health, vision, and dental options
19 PTO days & 12 holidays per year
Voluntary benefits: FSA, EAP, commuter checks, life insurance, legal, and more
3% retirement match/contribution
Professional Development Trainings and Opportunities, Leadership Academy Programs, and all staff events
Dynamic, mission‑driven culture and supportive leadership; we support you in supporting others
How You Make An Impact
Provide comprehensive housing services to participants, including working directly with landlords.
Work closely with other social service partners providing services to participants.
Coordinate services for program participants to ensure that they receive essential services to increase health and housing outcomes.
Assist residents in retaining housing and maximizing their independence and self‑sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support, benefits acquisition, employment assistance, primary physical and mental health, substance recovery, and family involvement.
Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness, and exposure to drug, alcohol abuse, and family violence within the household.
Create and maintain an Individual Service Plan and needs assessment for each household.
Meet with the household in person, either in the community or within the home as frequently as needed.
Attend program meetings with internal and external partners to coordinate services and ensure quality services.
Maintain client files, including all necessary documentation.
Communicate closely and frequently with all members of the team to improve systems, solve problems, share resources, and coordinate work.
Document services in a timely manner using BIRP format.
Attend staff meetings and other agency functions as needed.
Other duties as assigned.
How You Meet Qualifications
Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.
2 years case management experience providing services to homeless or low‑income individuals and/or families.
Driving and transportation of participants when required.
Use of personal vehicle and proof of valid California Driver’s License and current auto insurance, along with a clean DMV record, is required.
Flexible schedule to work evening and weekend hours as needed.
Notice This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.
Abode Services is an Equal Opportunity Employer/Drug Free Workplace.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr