Convergys
Data Analyst Annotation- Bilingual page is loaded## Data Analyst Annotation- Bilinguallocations:
MEX Work-at-Home:
ARG Work-at-Hometime type:
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R1689800Job Title:Data Analyst Annotation- BilingualJob DescriptionOur team is seeking a collaborative **Data Annotation Specialist** to support the development, evaluation, and monitoring of contact center AI. Our mission is to ensure that AI solutions deliver real business value—not just flashy features.As a Data Annotation Specialist, you will play a critical role in creating high-quality training data and evaluating real-world AI performance to help build accurate, reliable AI systems.This role requires **expert-level English proficiency** (spoken and written) and strong cognitive abilities to understand complex business problems, make informed decisions about data quality, and research correct responses in ambiguous situations. The work of our Data Annotation Specialists ensures that AI models solve real business problems and meet quality standards, helping avoid costly mistakes and improve customer experiences.## **Job Responsibilities*** Attend team meetings and agile ceremonies to understand the business context and model objectives for each annotation project.* Apply deep comprehension and sound judgment to machine learning inputs and outputs, including:
+ Listening to and transcribing complex or messy audio (accents, background noise).
+ Scoring conversations related to technical issues for quality.
+ Reading transcripts to identify call drivers and user intent.* Make critical decisions regarding what constitutes high-quality data for each use case.* Proactively reach out to subject matter experts when additional context is required to ensure accuracy.* Collaborate closely with data scientists, product managers, ML engineers, architects, and data engineers.* Participate in data curation for model creation, evaluation, and ongoing monitoring.* Help design and continuously improve annotation workflows to enhance efficiency and quality.## **Job Qualifications**### **Required*** Professional business experience.* Expert command of the English language, both written and spoken.* Strong problem-solving skills with the ability to quickly understand complex business objectives and make clear, defensible decisions about data quality.* High accountability and comfort working with limited ambiguity, including the ability to independently resolve challenges.* Critical thinking and sound judgment to weigh trade-offs and select the most appropriate data to meet business goals.* Proactive communication skills, with a willingness to engage subject matter experts when clarification is needed.### ### **Preferred*** Experience with data labeling platforms such as **Azure ML Data Labeling** or **AWS SageMaker Ground Truth**.* Familiarity with cloud platforms (**AWS, Azure, GCP**).* Basic knowledge of **Python** or **SQL**.* Experience with **NLP** or conversational AI technologies.* Prior experience in data annotation or data quality roles.## ## **Growth Opportunities*** Gain exposure to the full AI lifecycle, from data preparation to model monitoring.* Contribute to process improvements and workflow design.* Collaborate with cross-functional experts across engineering, product, and data science teams.#DataAnnotation #DataAnnotationSpecialist #ArtificialIntelligence #MachineLearning #ConversationalAI #DataQuality #BilingualJobs#EnglishFluent #ArgentinaJobs #MexicoJobsLocation:MEX Work-at-HomeLanguage Requirements:Time Type:Full time2026-12-23**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.
But we’re so much more.
Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.
Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology,
and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr
MEX Work-at-Home:
ARG Work-at-Hometime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R1689800Job Title:Data Analyst Annotation- BilingualJob DescriptionOur team is seeking a collaborative **Data Annotation Specialist** to support the development, evaluation, and monitoring of contact center AI. Our mission is to ensure that AI solutions deliver real business value—not just flashy features.As a Data Annotation Specialist, you will play a critical role in creating high-quality training data and evaluating real-world AI performance to help build accurate, reliable AI systems.This role requires **expert-level English proficiency** (spoken and written) and strong cognitive abilities to understand complex business problems, make informed decisions about data quality, and research correct responses in ambiguous situations. The work of our Data Annotation Specialists ensures that AI models solve real business problems and meet quality standards, helping avoid costly mistakes and improve customer experiences.## **Job Responsibilities*** Attend team meetings and agile ceremonies to understand the business context and model objectives for each annotation project.* Apply deep comprehension and sound judgment to machine learning inputs and outputs, including:
+ Listening to and transcribing complex or messy audio (accents, background noise).
+ Scoring conversations related to technical issues for quality.
+ Reading transcripts to identify call drivers and user intent.* Make critical decisions regarding what constitutes high-quality data for each use case.* Proactively reach out to subject matter experts when additional context is required to ensure accuracy.* Collaborate closely with data scientists, product managers, ML engineers, architects, and data engineers.* Participate in data curation for model creation, evaluation, and ongoing monitoring.* Help design and continuously improve annotation workflows to enhance efficiency and quality.## **Job Qualifications**### **Required*** Professional business experience.* Expert command of the English language, both written and spoken.* Strong problem-solving skills with the ability to quickly understand complex business objectives and make clear, defensible decisions about data quality.* High accountability and comfort working with limited ambiguity, including the ability to independently resolve challenges.* Critical thinking and sound judgment to weigh trade-offs and select the most appropriate data to meet business goals.* Proactive communication skills, with a willingness to engage subject matter experts when clarification is needed.### ### **Preferred*** Experience with data labeling platforms such as **Azure ML Data Labeling** or **AWS SageMaker Ground Truth**.* Familiarity with cloud platforms (**AWS, Azure, GCP**).* Basic knowledge of **Python** or **SQL**.* Experience with **NLP** or conversational AI technologies.* Prior experience in data annotation or data quality roles.## ## **Growth Opportunities*** Gain exposure to the full AI lifecycle, from data preparation to model monitoring.* Contribute to process improvements and workflow design.* Collaborate with cross-functional experts across engineering, product, and data science teams.#DataAnnotation #DataAnnotationSpecialist #ArtificialIntelligence #MachineLearning #ConversationalAI #DataQuality #BilingualJobs#EnglishFluent #ArgentinaJobs #MexicoJobsLocation:MEX Work-at-HomeLanguage Requirements:Time Type:Full time2026-12-23**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.
But we’re so much more.
Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.
Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology,
and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr