Mutual of Omaha Mortgage
Product Manager - Analytics & Product Success
Mutual of Omaha Mortgage, Irvine, California, United States, 92713
Product Manager - Analytics & Product Success
Location: Hybrid - Irvine, CA
Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.
Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below!
About the Role We're seeking a data-driven Product Manager who will ensure product success through rigorous monitoring, analytics, and measurement. This role is the guardian of product health and success metrics, using sophisticated monitoring tools and deep data analysis to verify features work as expected, launches succeed, and products deliver measurable value to customers and the business.
Key Responsibilities:
Own end-to-end success metrics for products and features from conception through maturity
Use monitoring tools and data analysis to validate that all product features work as expected
Define what "success" means for each product initiative and measure it rigorously
Drive product improvements and optimizations based on success metrics and performance data
Design and implement comprehensive monitoring systems using industry-leading tools to track product health in real-time
Monitor feature-level performance metrics to ensure all functionality operates within expected parameters
Track error rates, latency, conversion funnels, and other technical and behavioral metrics by feature
Lead root cause analysis and post-mortems when product issues arise
Deep Data Analysis & Insights
Leverage analytics tools and advanced SQL to conduct deep-dive analyses into product performance and user behavior
Establish instrumentation standards and ensure complete feature coverage for all product functionality
Verify feature functionality through analytics validation, identifying bugs, errors, and unexpected behaviors
Create automated anomaly detection systems to identify when features deviate from expected behavior
Product Launch Excellence
Lead end-to-end launch planning and execution, ensuring launches meet success criteria
Define launch success metrics and measurement frameworks before product releases
Use monitoring and analytics to track launch performance in real-time
Conduct post-launch reviews using data to assess success and inform future launches
Required Qualifications:
4+ years of product management experience with heavy focus on analytics, monitoring, and measuring product success
Strong Knowledge of Salesforce CRM
Expert proficiency with monitoring and analytics tools (e.g., Datadog, Pendo, Heap, Mixpanel, etc.)
Advanced SQL skills and ability to independently query databases to investigate feature behavior and product health
Proven track record of using monitoring tools and data analysis to ensure product features work as expected
Experience setting up instrumentation, event tracking, and validation frameworks for product features
Proven track record of leading successful product launches from planning through post-launch optimization
Strong communication skills with ability to present complex data clearly to diverse audiences
Bachelor's degree in a quantitative field (Computer Science, Statistics, Mathematics, Engineering, Economics) or equivalent experience
Experience with statistical analysis and familiarity with Python or R for data analysis
Background in building or managing analytics platforms and monitoring systems.
Knowledge of data infrastructure, pipelines, instrumentation best practices, and observability tools
Experience with product-led growth strategies and success metrics
Familiarity with APM (Application Performance Monitoring) tools and practices
What Success Looks Like First 90 Days:
Establish comprehensive product health dashboards and monitoring systems, define success metrics for ongoing initiatives, use analytics to validate feature functionality, and successfully lead or contribute to a product launch with clear success measurement.
First 6 Months:
Own the analytics and monitoring strategy for all product platforms, demonstrate measurable improvements in product success metrics, establish a track record of successful launches with data-proven outcomes, and be recognized as the go-to expert for product health and success measurements.
Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include:
Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
Multiple PPO Medical Plans, as well as HDHP eligible plan.
Dental Coverage
Vision Coverage
Company Paid Life Insurance
401K with a generous employer match
Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
Free Legal Services
Employee Loan Program
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Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.
Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below!
About the Role We're seeking a data-driven Product Manager who will ensure product success through rigorous monitoring, analytics, and measurement. This role is the guardian of product health and success metrics, using sophisticated monitoring tools and deep data analysis to verify features work as expected, launches succeed, and products deliver measurable value to customers and the business.
Key Responsibilities:
Own end-to-end success metrics for products and features from conception through maturity
Use monitoring tools and data analysis to validate that all product features work as expected
Define what "success" means for each product initiative and measure it rigorously
Drive product improvements and optimizations based on success metrics and performance data
Design and implement comprehensive monitoring systems using industry-leading tools to track product health in real-time
Monitor feature-level performance metrics to ensure all functionality operates within expected parameters
Track error rates, latency, conversion funnels, and other technical and behavioral metrics by feature
Lead root cause analysis and post-mortems when product issues arise
Deep Data Analysis & Insights
Leverage analytics tools and advanced SQL to conduct deep-dive analyses into product performance and user behavior
Establish instrumentation standards and ensure complete feature coverage for all product functionality
Verify feature functionality through analytics validation, identifying bugs, errors, and unexpected behaviors
Create automated anomaly detection systems to identify when features deviate from expected behavior
Product Launch Excellence
Lead end-to-end launch planning and execution, ensuring launches meet success criteria
Define launch success metrics and measurement frameworks before product releases
Use monitoring and analytics to track launch performance in real-time
Conduct post-launch reviews using data to assess success and inform future launches
Required Qualifications:
4+ years of product management experience with heavy focus on analytics, monitoring, and measuring product success
Strong Knowledge of Salesforce CRM
Expert proficiency with monitoring and analytics tools (e.g., Datadog, Pendo, Heap, Mixpanel, etc.)
Advanced SQL skills and ability to independently query databases to investigate feature behavior and product health
Proven track record of using monitoring tools and data analysis to ensure product features work as expected
Experience setting up instrumentation, event tracking, and validation frameworks for product features
Proven track record of leading successful product launches from planning through post-launch optimization
Strong communication skills with ability to present complex data clearly to diverse audiences
Bachelor's degree in a quantitative field (Computer Science, Statistics, Mathematics, Engineering, Economics) or equivalent experience
Experience with statistical analysis and familiarity with Python or R for data analysis
Background in building or managing analytics platforms and monitoring systems.
Knowledge of data infrastructure, pipelines, instrumentation best practices, and observability tools
Experience with product-led growth strategies and success metrics
Familiarity with APM (Application Performance Monitoring) tools and practices
What Success Looks Like First 90 Days:
Establish comprehensive product health dashboards and monitoring systems, define success metrics for ongoing initiatives, use analytics to validate feature functionality, and successfully lead or contribute to a product launch with clear success measurement.
First 6 Months:
Own the analytics and monitoring strategy for all product platforms, demonstrate measurable improvements in product success metrics, establish a track record of successful launches with data-proven outcomes, and be recognized as the go-to expert for product health and success measurements.
Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include:
Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
Multiple PPO Medical Plans, as well as HDHP eligible plan.
Dental Coverage
Vision Coverage
Company Paid Life Insurance
401K with a generous employer match
Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
Free Legal Services
Employee Loan Program
#J-18808-Ljbffr