White Lodging Services, Inc.
Summary
Act as temporary or interim Engineering Manager, as needed to fill vacant positions. Perform on a short term basis the job summary below. On a temporary or interim basis function as the Strategic Business Leader of the hotel’s Engineering department. Position has overall responsibility for building and plant maintenance and protection, grounds landscaping and maintenance, guest and associate satisfaction and the financial performance of the department. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures engineering operations meets the brand’s target customer needs, ensures associate satisfaction, and maximizes the financial performance of the department. As a property manager, develops and implements hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property associates. Ensures long term asset protection and effectively manages capital expenditures to maximize the return on investment to the owner and White Lodging.
Responsibilities
Know the White Lodging Way for Engineering, housekeeping, and food service operations
Understand the standards for budgeting and cost control
Know the safety and security standards for White Lodging properties and employees
Consistently support and execute White Lodging programs, policies, standards, and procedures
Effectively motivate and train existing and new employees in the White Lodging Way of Engineering Operations
Communicates timely, clearly, and effectively to all stakeholders
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, plans, and conclusions
Ensure the hotel’s maintenance and upkeep standards meet White Lodging Way, Brand, and Guest standards
Proactively follow specific departmental procedures in performing repair, maintenance, alteration, and installation work in a safe and neat manner
Comply with the latest insurance, local county, state and federal government codes, laws, and requirements
Determine defects, troubleshoot malfunctions, take necessary corrective action, and record same following specific departmental procedures
Have knowledge of property, staff, and services with hours of operation
Carry out all reasonable requests by management
Initiate training of new department associates on equipment and the daily functions of the hotel
Delegate or coordinate shift staff duties
Identify and schedule repairing all mechanical failure to include repair of appliances, HVAC, electrical or plumbing; follow through of procedures on equipment maintenance where applicable as directed by management
Responsible for operating various hand and power tools in a safe manner
Follow safe working practices and conditions
Function as a member of the emergency organization team and become an expert on life safety system
Be aware of fire, safety, and protection equipment/hazards
Responsible for completion of preventive maintenance programs on guest rooms and equipment
Maintain positive public relations and a pleasant attitude with all guests and associates
Ensure all potential safety hazards are corrected
Delegate, supervise, and participate in all preventive and general maintenance programs by maintaining a room’s maintenance strategy, scheduling preventive maintenance
Maintain tracking data check sheet and logs
Plan and schedule corrective maintenance and project work
Coordinate the operation and maintenance of all interior and exterior structural fixtures and mechanical equipment to coincide with brand standards
Assist in the coordination and supervision of all contracted capital projects
Control operating costs
Ensure all guests’ complaints are handled with extreme courtesy and promptness
Ensure work assignments are completed with no rework and with little to no supervision
Follow up is a must and pertinent information should be passed on consistently in pass down logs and on white boards
Maintain a clean and organized work area and return tools to their proper place
Ensure department training, self-development, and running the department to its fullest potential
Surface issues of concern to General Manager and RDOE
Act as a technical liaison to all other departments
Ensure service requests are followed up on and completed
Review and evaluate utility reports with input on energy conservation
Ensure an adequate supply of spare parts in inventory
Coordinate preventative maintenance system according to SOP’s
Monitor and perform test systems as necessary, be fully informed of the system operation and handle emergencies involving the systems
Have a working knowledge of fire sprinkler and emergency power systems
Observe energy and utilities usage in the resort and on the grounds
Look for ways to conserve energy and report any ideas to the Engineering Management
Inform Engineering Management of any emergencies
Be available for emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency.
Act as quickly and responsibly as possible to return the building to its normal operating status following emergencies
Read, log, track, and interpret readings from meters, gauges, and other measuring units
Maintain a thorough log of each day’s activities and problems and ensure this information is passed on to other shifts
Assist in preparing annual budgets
Completes PMworks tasking and reporting
Maintain the White Lodging Way calendar for success and communicate such and submit copy to RDOE
Respond to work orders and requests, and document all work in the defect log
Participate in a weekly property walk through and identified deficiencies within an appropriate time
Complete weekly ENG/General Manager accountability review; submit copy to RDOE
Follow up on outstanding issues
Remain flexible and responsive to scheduling needs
Communicate regularly as needed with Regional Director of Engineering
Assume the responsibilities of the General Manager in his/her absence as part of the property MOD program
Other Information Skills
Strong Microsoft Office skills (Word and Excel – Outlook a plus)
Demonstrated ability to effectively communicate and teach engineering best practices to hotel management and property operations staff
Competent in the use of computer based systems, including PMworks
Familiarity with White Lodging accounting, CAPEX, contract, and property management systems a plus
Excellent at managing priorities, heavy workloads, and substantial job related task
Ability to listen, and to actively comprehend what others are saying
Possess the ability to read and use blueprints, diagrams, operations manuals and manufacturer’s specifications
Certified Pool Operator
Licenses or certifications in specific trade a plus
Education/Experience
High School Diploma or equivalent
Progressive experience in hospitality Engineering or Facility Management, with at least five years of experience as a Maintenance Manager in a White Lodging Select Service hotel
Location Code: A75
#J-18808-Ljbffr
Responsibilities
Know the White Lodging Way for Engineering, housekeeping, and food service operations
Understand the standards for budgeting and cost control
Know the safety and security standards for White Lodging properties and employees
Consistently support and execute White Lodging programs, policies, standards, and procedures
Effectively motivate and train existing and new employees in the White Lodging Way of Engineering Operations
Communicates timely, clearly, and effectively to all stakeholders
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, plans, and conclusions
Ensure the hotel’s maintenance and upkeep standards meet White Lodging Way, Brand, and Guest standards
Proactively follow specific departmental procedures in performing repair, maintenance, alteration, and installation work in a safe and neat manner
Comply with the latest insurance, local county, state and federal government codes, laws, and requirements
Determine defects, troubleshoot malfunctions, take necessary corrective action, and record same following specific departmental procedures
Have knowledge of property, staff, and services with hours of operation
Carry out all reasonable requests by management
Initiate training of new department associates on equipment and the daily functions of the hotel
Delegate or coordinate shift staff duties
Identify and schedule repairing all mechanical failure to include repair of appliances, HVAC, electrical or plumbing; follow through of procedures on equipment maintenance where applicable as directed by management
Responsible for operating various hand and power tools in a safe manner
Follow safe working practices and conditions
Function as a member of the emergency organization team and become an expert on life safety system
Be aware of fire, safety, and protection equipment/hazards
Responsible for completion of preventive maintenance programs on guest rooms and equipment
Maintain positive public relations and a pleasant attitude with all guests and associates
Ensure all potential safety hazards are corrected
Delegate, supervise, and participate in all preventive and general maintenance programs by maintaining a room’s maintenance strategy, scheduling preventive maintenance
Maintain tracking data check sheet and logs
Plan and schedule corrective maintenance and project work
Coordinate the operation and maintenance of all interior and exterior structural fixtures and mechanical equipment to coincide with brand standards
Assist in the coordination and supervision of all contracted capital projects
Control operating costs
Ensure all guests’ complaints are handled with extreme courtesy and promptness
Ensure work assignments are completed with no rework and with little to no supervision
Follow up is a must and pertinent information should be passed on consistently in pass down logs and on white boards
Maintain a clean and organized work area and return tools to their proper place
Ensure department training, self-development, and running the department to its fullest potential
Surface issues of concern to General Manager and RDOE
Act as a technical liaison to all other departments
Ensure service requests are followed up on and completed
Review and evaluate utility reports with input on energy conservation
Ensure an adequate supply of spare parts in inventory
Coordinate preventative maintenance system according to SOP’s
Monitor and perform test systems as necessary, be fully informed of the system operation and handle emergencies involving the systems
Have a working knowledge of fire sprinkler and emergency power systems
Observe energy and utilities usage in the resort and on the grounds
Look for ways to conserve energy and report any ideas to the Engineering Management
Inform Engineering Management of any emergencies
Be available for emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency.
Act as quickly and responsibly as possible to return the building to its normal operating status following emergencies
Read, log, track, and interpret readings from meters, gauges, and other measuring units
Maintain a thorough log of each day’s activities and problems and ensure this information is passed on to other shifts
Assist in preparing annual budgets
Completes PMworks tasking and reporting
Maintain the White Lodging Way calendar for success and communicate such and submit copy to RDOE
Respond to work orders and requests, and document all work in the defect log
Participate in a weekly property walk through and identified deficiencies within an appropriate time
Complete weekly ENG/General Manager accountability review; submit copy to RDOE
Follow up on outstanding issues
Remain flexible and responsive to scheduling needs
Communicate regularly as needed with Regional Director of Engineering
Assume the responsibilities of the General Manager in his/her absence as part of the property MOD program
Other Information Skills
Strong Microsoft Office skills (Word and Excel – Outlook a plus)
Demonstrated ability to effectively communicate and teach engineering best practices to hotel management and property operations staff
Competent in the use of computer based systems, including PMworks
Familiarity with White Lodging accounting, CAPEX, contract, and property management systems a plus
Excellent at managing priorities, heavy workloads, and substantial job related task
Ability to listen, and to actively comprehend what others are saying
Possess the ability to read and use blueprints, diagrams, operations manuals and manufacturer’s specifications
Certified Pool Operator
Licenses or certifications in specific trade a plus
Education/Experience
High School Diploma or equivalent
Progressive experience in hospitality Engineering or Facility Management, with at least five years of experience as a Maintenance Manager in a White Lodging Select Service hotel
Location Code: A75
#J-18808-Ljbffr