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LSG Lufthansa Service Holding AG

Flight Coordinator

LSG Lufthansa Service Holding AG, Dallas, Texas, United States, 75215

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Job Title: Flight Coordinator Job Location: Dallas-USA-75261 Work Location Type: On‑Site Salary Range: $11.92 - 18.82 per hour

About us LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement As a Flight Coordinator, you’ll be the key link between our operations team and airline partners, making sure every flight is catered accurately and on time. If you’re organized, thrive in a fast‑paced environment, and enjoy problem‑solving, this is the perfect role for you.

Main Accountabilities

Monitor and manage flight schedules to ensure timely catering delivery.

Communicate real‑time updates on gate changes, delays, and cancellations to drivers and internal teams.

Act as the primary contact for airline partners, providing accurate and timely information.

Coordinate with ramp personnel to resolve last‑minute issues quickly.

Track and update flight details, including gate assignments and routing changes.

Prepare and submit reports for airline customers.

Manage airline equipment inventory and handle ordering as needed.

Complete customs paperwork and ensure compliance with all regulations.

Use ACE and other airline systems to process and track flight information.

Perform administrative tasks and assist with other duties as assigned.

Benefits

Competitive Pay

401(k) with Company Match

Paid Time Off, Sick Leave & Holidays

Tuition Reimbursement – support for professional development

Free Parking & Daily Meals

Knowledge, Skills and Experience

Must be able to read, write, and speak English

Strong analytical, verbal, written, interpersonal and organizational skills

Must be able to interpret and comprehend Menu and Flight Galley Specifications

Must possess interpersonal communication and customer service and high level of professionalism

Must be able to apply safety standards and guidelines: follow all Ramp Safety, AOA Safety & Security Rules and Regulations

Must be able to work in extreme heat and/or cold environment

Must be able to walk/stoop/bend/stand for entire work shift

Must have good organizational skills and adaptable to frequent changes

Must be able to use fingers & hands to handle equipment

Must be flexible to work in a 24/7 environment (including nights, weekends, holidays subject to change)

High School Diploma or equivalent

Must have valid driver’s license with safe driving record; CDL a plus

Must successfully complete on‑the‑job driver training program and obtain a SIDA and Customs Seal

Must be in current position for 60 days. Good attendance record

Must have ability to work under pressure while maintaining composure

Must be a team player, with the ability to work a flexible schedule

LSG Sky Chefs is an EEO and affirmative action employer of Women/Minorities/Veterans/Individuals with Disabilities.

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