Memorial Health
Overview
Responsible for workflow ensuring paper medical records get incorporated into the electronic health record including retrieving documents from patient care units, preparing medical record documents, chart editing, repair, indexing, quality review, validating and auditing within the patient record. Responsible for verifying accurate and complete documentation within the record according to regulations. Responsible for Release of Information duties, which requires knowledge of HIPAA and customer service skills. Utilizes knowledge, including but not limited to, medical coding, revenue cycle, Joint Commission regulations, and HIPAA. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values. Salary: USD $16.00/Hr. – USD $23.64/Hr. Education & Qualifications
High School diploma or equivalent required. Associate’s degree or post-secondary education preferred. Licensure/Certification/Registry
N/A Experience
1-year satisfactory clerical/support experience preferred. 1-year satisfactory customer service experience preferred. Other Knowledge/Skills/Abilities
Demonstrates excellent interpersonal and communication skills. Demonstrates organizational skills. Demonstrates ability to work independently. Medical terminology preferred. General anatomy & physiology knowledge preferred. Word processing/computer application experience and knowledge required. Proficient in Microsoft Word, Excel and Outlook. Responsibilities
Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values. SAFETY: Prevent Harm - put safety first, speak up on matters of patient and colleague safety, and take action to create an environment of zero harm. QUALITY: Improve Outcomes - continually advance knowledge and skills, seek continuous improvement opportunities, and deliver evidence-based care that leads to excellence in outcomes. INTEGRITY: Show respect and compassion - behave honestly and ethically; be accountable for attitude and actions. STEWARDSHIP: Reduce Waste - use resources wisely and coordinate care and services across the health system. Retrieve records from various departments and perform extensive search of missing records from units. Create discharge register to verify receipt of records. Prepare records for scanning per HIM processing policy and procedures. Process electronic images in the electronic medical record system per HIM processing policy and procedures. Demonstrate flexibility, organization, and ability to function in stressful situations. Communicate and coordinate with ancillary departments, physicians, medical offices and coding. Provide customer service support to patients with questions or requests. Perform quality reviews according to Joint Commission regulations. Ensure patient information is released appropriately with accurate authorization to patients, other healthcare organizations, insurance providers, government agencies, and in response to legal requests. Perform processes in accordance with CMS guidelines. Adhere to the Statement of Values and Behavioral Standards. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Hospitals and Health Care
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Responsible for workflow ensuring paper medical records get incorporated into the electronic health record including retrieving documents from patient care units, preparing medical record documents, chart editing, repair, indexing, quality review, validating and auditing within the patient record. Responsible for verifying accurate and complete documentation within the record according to regulations. Responsible for Release of Information duties, which requires knowledge of HIPAA and customer service skills. Utilizes knowledge, including but not limited to, medical coding, revenue cycle, Joint Commission regulations, and HIPAA. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values. Salary: USD $16.00/Hr. – USD $23.64/Hr. Education & Qualifications
High School diploma or equivalent required. Associate’s degree or post-secondary education preferred. Licensure/Certification/Registry
N/A Experience
1-year satisfactory clerical/support experience preferred. 1-year satisfactory customer service experience preferred. Other Knowledge/Skills/Abilities
Demonstrates excellent interpersonal and communication skills. Demonstrates organizational skills. Demonstrates ability to work independently. Medical terminology preferred. General anatomy & physiology knowledge preferred. Word processing/computer application experience and knowledge required. Proficient in Microsoft Word, Excel and Outlook. Responsibilities
Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values. SAFETY: Prevent Harm - put safety first, speak up on matters of patient and colleague safety, and take action to create an environment of zero harm. QUALITY: Improve Outcomes - continually advance knowledge and skills, seek continuous improvement opportunities, and deliver evidence-based care that leads to excellence in outcomes. INTEGRITY: Show respect and compassion - behave honestly and ethically; be accountable for attitude and actions. STEWARDSHIP: Reduce Waste - use resources wisely and coordinate care and services across the health system. Retrieve records from various departments and perform extensive search of missing records from units. Create discharge register to verify receipt of records. Prepare records for scanning per HIM processing policy and procedures. Process electronic images in the electronic medical record system per HIM processing policy and procedures. Demonstrate flexibility, organization, and ability to function in stressful situations. Communicate and coordinate with ancillary departments, physicians, medical offices and coding. Provide customer service support to patients with questions or requests. Perform quality reviews according to Joint Commission regulations. Ensure patient information is released appropriately with accurate authorization to patients, other healthcare organizations, insurance providers, government agencies, and in response to legal requests. Perform processes in accordance with CMS guidelines. Adhere to the Statement of Values and Behavioral Standards. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Hospitals and Health Care
#J-18808-Ljbffr