Planned Parenthood of Greater New York
Program Manager - Project Street Beat
Planned Parenthood of Greater New York, New York, New York, us, 10261
Pay Range
$85,000 – $85,000 per year.
Position Summary The Program Manager oversees day‑to‑day coordination and oversight of Project Street Beat’s HIV prevention, care coordination, and outreach services across Regions 1 and 2. The role focuses on effective service deployment, grant performance, and cross‑regional alignment to ensure delivery of high‑quality, mission‑driven care.
Essential Job Duties and Responsibilities
Program Strategy, Oversight & Performance Management (25%):
Lead day‑to‑day oversight of PSB’s HIV prevention, care coordination, and outreach programs; monitor and evaluate performance against grant deliverables, identify gaps, and implement corrective strategies; contribute to program design, reporting, and quality improvement planning; ensure program workflows, documentation, and reporting align with funder expectations and agency standards.
Scheduling & Service Logistics Coordination (20%):
Develop and manage staff schedules and service deployment plans across community‑based and clinical sites; ensure timely coordination of outreach events, clinical operations, and transportation logistics across Regions 1 and 2; troubleshoot logistical challenges, including weather disruptions, staffing gaps, and last‑minute schedule changes; act as central point of contact for all scheduling and service readiness activities.
Staff Supervision, Development & Support (20%):
Directly supervise case managers and additional program staff; provide structured supervision, mentorship, and performance management in alignment with program goals and agency values; conduct team meetings, implement training plans, and foster a collaborative and mission‑driven team environment; lead onboarding, orientation, and continued coaching of new hires.
Community Engagement & Strategic Partnerships (15%):
Build and sustain collaborative partnerships with community‑based organizations, service providers, and site hosts; represent PSB at coalition meetings, health fairs, and events to increase visibility; identify emerging community needs and partner opportunities to inform outreach strategy and site selection.
Compliance, Quality Assurance & Risk Management (10%):
Ensure strict adherence to grant requirements, regulatory standards, and agency protocols; support internal audits, site visits, and compliance reviews; address deficiencies and lead corrective action planning; promote a culture of accountability, quality improvement, and risk awareness among staff.
Procurement, Inventory & Resource Coordination (10%):
Oversee coordination of supply orders and resource distribution in partnership with administrative staff; monitor program inventory levels and ensure availability of incentives, outreach materials, and testing supplies; ensure procurement activities align with grant budgets and reporting requirements.
Core Competencies
Commitment to PPGNY’s mission related to bodily autonomy, health equity, and racial and gender justice.
Demonstrated understanding of racial equity and its impact on healthcare systems.
Strong relationship‑building and communication skills across lines of difference including race, class, gender identity, sexual orientation, age, and ability.
Ability to manage and mentor a diverse team while fostering an inclusive and equitable culture.
Culturally responsive, compassionate approach to working with clients and communities.
Required Skills & Abilities
Leadership & Supervision: Proven ability to lead, coach, and support a multidisciplinary team in a fast‑paced, mission‑driven environment.
Communication & Interpersonal: Strong verbal, written, and interpersonal communication skills; ability to build trust and collaborate across diverse stakeholders and communities.
Organizational & Problem‑Solving: Excellent time management, organizational, and critical‑thinking skills; able to manage competing priorities and make data‑informed decisions.
Technical Proficiency: Proficient in Microsoft Office Suite; experience with electronic health records and data systems; ability to navigate and utilize client‑tracking or reporting databases.
Cultural Competence: Demonstrated cultural humility and ability to provide trauma‑informed, nonjudgmental support to individuals impacted by HIV, housing instability, substance use, or systemic inequities.
Language Skills (Preferred): Bilingual in Spanish or other languages is a plus.
Required Qualifications
Minimum: Bachelor’s degree or CASAC certification and at least 1 year of case‑management experience.
Preferred: 3 years of case‑management experience (including 1 year in HIV services) and experience with underserved populations (e.g., individuals impacted by HIV, housing instability, substance use, or incarceration).
Familiarity with Project Street Beat’s focus communities and commitment to harm reduction.
Fluency in Spanish or another language preferred.
Physical Demands
This position requires a combination of office‑based work and field‑based presence.
Ability to sit for extended periods and work at a computer.
Ability to stand, walk, and move frequently during outreach events and site visits.
Occasional lifting of materials up to 25 lbs.
Must be able to travel throughout Regions 1 and 2.
Ability to communicate effectively in person, by phone, and electronically.
Schedule
Monday–Friday, Saturday (as needed), Sunday (flexible).
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Position Summary The Program Manager oversees day‑to‑day coordination and oversight of Project Street Beat’s HIV prevention, care coordination, and outreach services across Regions 1 and 2. The role focuses on effective service deployment, grant performance, and cross‑regional alignment to ensure delivery of high‑quality, mission‑driven care.
Essential Job Duties and Responsibilities
Program Strategy, Oversight & Performance Management (25%):
Lead day‑to‑day oversight of PSB’s HIV prevention, care coordination, and outreach programs; monitor and evaluate performance against grant deliverables, identify gaps, and implement corrective strategies; contribute to program design, reporting, and quality improvement planning; ensure program workflows, documentation, and reporting align with funder expectations and agency standards.
Scheduling & Service Logistics Coordination (20%):
Develop and manage staff schedules and service deployment plans across community‑based and clinical sites; ensure timely coordination of outreach events, clinical operations, and transportation logistics across Regions 1 and 2; troubleshoot logistical challenges, including weather disruptions, staffing gaps, and last‑minute schedule changes; act as central point of contact for all scheduling and service readiness activities.
Staff Supervision, Development & Support (20%):
Directly supervise case managers and additional program staff; provide structured supervision, mentorship, and performance management in alignment with program goals and agency values; conduct team meetings, implement training plans, and foster a collaborative and mission‑driven team environment; lead onboarding, orientation, and continued coaching of new hires.
Community Engagement & Strategic Partnerships (15%):
Build and sustain collaborative partnerships with community‑based organizations, service providers, and site hosts; represent PSB at coalition meetings, health fairs, and events to increase visibility; identify emerging community needs and partner opportunities to inform outreach strategy and site selection.
Compliance, Quality Assurance & Risk Management (10%):
Ensure strict adherence to grant requirements, regulatory standards, and agency protocols; support internal audits, site visits, and compliance reviews; address deficiencies and lead corrective action planning; promote a culture of accountability, quality improvement, and risk awareness among staff.
Procurement, Inventory & Resource Coordination (10%):
Oversee coordination of supply orders and resource distribution in partnership with administrative staff; monitor program inventory levels and ensure availability of incentives, outreach materials, and testing supplies; ensure procurement activities align with grant budgets and reporting requirements.
Core Competencies
Commitment to PPGNY’s mission related to bodily autonomy, health equity, and racial and gender justice.
Demonstrated understanding of racial equity and its impact on healthcare systems.
Strong relationship‑building and communication skills across lines of difference including race, class, gender identity, sexual orientation, age, and ability.
Ability to manage and mentor a diverse team while fostering an inclusive and equitable culture.
Culturally responsive, compassionate approach to working with clients and communities.
Required Skills & Abilities
Leadership & Supervision: Proven ability to lead, coach, and support a multidisciplinary team in a fast‑paced, mission‑driven environment.
Communication & Interpersonal: Strong verbal, written, and interpersonal communication skills; ability to build trust and collaborate across diverse stakeholders and communities.
Organizational & Problem‑Solving: Excellent time management, organizational, and critical‑thinking skills; able to manage competing priorities and make data‑informed decisions.
Technical Proficiency: Proficient in Microsoft Office Suite; experience with electronic health records and data systems; ability to navigate and utilize client‑tracking or reporting databases.
Cultural Competence: Demonstrated cultural humility and ability to provide trauma‑informed, nonjudgmental support to individuals impacted by HIV, housing instability, substance use, or systemic inequities.
Language Skills (Preferred): Bilingual in Spanish or other languages is a plus.
Required Qualifications
Minimum: Bachelor’s degree or CASAC certification and at least 1 year of case‑management experience.
Preferred: 3 years of case‑management experience (including 1 year in HIV services) and experience with underserved populations (e.g., individuals impacted by HIV, housing instability, substance use, or incarceration).
Familiarity with Project Street Beat’s focus communities and commitment to harm reduction.
Fluency in Spanish or another language preferred.
Physical Demands
This position requires a combination of office‑based work and field‑based presence.
Ability to sit for extended periods and work at a computer.
Ability to stand, walk, and move frequently during outreach events and site visits.
Occasional lifting of materials up to 25 lbs.
Must be able to travel throughout Regions 1 and 2.
Ability to communicate effectively in person, by phone, and electronically.
Schedule
Monday–Friday, Saturday (as needed), Sunday (flexible).
#J-18808-Ljbffr