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Seacoast Bank

Digital Banking Quality Assurance Testing Lead

Seacoast Bank, Lansing, Michigan, United States

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Digital Banking Quality Assurance Testing Lead Apply for the

Digital Banking Quality Assurance Testing Lead

role at

Seacoast Bank . The position can be performed remotely within the United States.

JOB SUMMARY:

The Digital Banking QA Test Lead is responsible for quality, planning, execution and reporting of end-to-end testing of various Digital Banking applications and components. This role focuses on functional testing across test environments and production deployment verification. The Test Lead coordinates with multiple vendors and internal partners to devise and execute the test strategy, and plays a key role in platform conversion and migration validation.

The QA Test Lead is involved early in the SDLC, reviewing specifications for testability and compliance, defining test strategies, initiating test case creation, and ensuring integration of automated and manual testing. In testing phases, the Lead coordinates functional, security, and performance testing to validate system reliability and customer safety. In deployment and maintenance, the Lead monitors production issues, leads root-cause analysis, and enforces continuous improvement practices.

Maintenance and upgrades are performed over the weekend and after-hours during the week. The Test Lead is expected to conduct validations promptly during weekend maintenance, after hour maintenance, and upgrades for all digital banking platforms, and provide documentation of validations to the Product Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Understand business requirements, release notes, and expected functionality for the creation and execution of test plans

Strong understanding of digital banking platforms including architecture and product functionality

Partner with lines of business to collect specific requirements for new and updated functionality

Create use case, product, and end-to-end test plans

Coordinate and lead User Acceptance Testing (UAT), collect all test results, defect documentation, and remediation with both internal and external resources

Report testing defects or findings in context of business value

Plan, monitor and execute end-to-end test cases

Ensure line of business involvement in test preparation and execution

Coordinate defect management cycles with implementation teams, internal development, vendors, and project management

Present with a large audience, tailoring communication to the audience

Maintain test data to cover pertinent customer, user, and transaction use cases

Provide testing results, defect reporting, and remediation requirements to Project Managers

Identify and implement best practices across UAT and post-production validation

Leverage automation to streamline regression testing and reporting where possible

Participate in all testing and validation activities, including after hours or weekend validation as necessary

Present all Digital banking platform maintenance, upgrades, functional changes, validation results to the Change Advisory Board for approval

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree or equivalent experience in Computer Science, Management Information Systems, Software Development, Information Technology or Engineering

7+ years of experience in software development testing and/or digital project management

Deep E2E process understanding, including customer-facing and back-end testing for both happy and unhappy path validation

Basic understanding of deposit and loan products

Deep understanding of digital banking capabilities, back-end platforms, and associated infrastructure

Experience with Core and Digital banking vendors and their products

Experience with test automation tools (ex. Selenium, LambdaTest, etc.)

Ability to adapt to testing variations as needed and Agile methodologies

Certification in Agile Project Management and/or testing a plus

Strong analytical, verbal and written communication skills

Knowledge of programming languages and software systems

All Associates are required to adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.

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