Lithia Motors
Dealership: L0411 Suburban Toyota of Farmington Hills – Suburban Toyota Farmington Hills
Lithia is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you!
Responsibilities As a Service Advisor you will be responsible for managing the activities of all service related staff ensuring exceptional customer service and attainment of Lithia's performance standards.
Schedule and assign daily work objectives for the service consultants.
Monitor performance and counsel service consultants with behavioral or performance issues.
Train, coach, supervise and assist service consultants.
Qualifications
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast paced work environment
Basic mechanical understanding of an automobile
Strong organizational skills and detail oriented
Acceptable driving record and a valid driver's license in your state of residence
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Responsibilities As a Service Advisor you will be responsible for managing the activities of all service related staff ensuring exceptional customer service and attainment of Lithia's performance standards.
Schedule and assign daily work objectives for the service consultants.
Monitor performance and counsel service consultants with behavioral or performance issues.
Train, coach, supervise and assist service consultants.
Qualifications
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast paced work environment
Basic mechanical understanding of an automobile
Strong organizational skills and detail oriented
Acceptable driving record and a valid driver's license in your state of residence
#J-18808-Ljbffr