Go Chicken Go
Go Chicken Go is hiring a Shift Manager to lead a dynamic team in a fast‑paced environment, ensuring high‑quality food and exceptional customer service.
Job Overview
As a Shift Manager, you will balance people and operations, maintain a safe and clean restaurant, and support a culture of growth, accountability, and hospitality. Responsibilities
Available to work 5‑6 days per week, managing shift schedules, breaks, call‑offs, discipline, and recognition. Cooperate with senior operations manager to implement decisions and strategic objectives. Coach and guide team members on restaurant procedures, best practices, and Go Chicken Go policies. Ensure cleanliness, quality, and safety standards in food preparation and service areas. Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for guests and team. Engage with guests by anticipating and responding to their needs through clear and pleasant communication. Protect the customer experience by ensuring packaging, food presentation and quality are top level. Ensure the store is neat, clean, and organized at all times. Advocate for improvement in speed, cleanliness, accuracy, and customer service. Handle customer requests and facilitate recovery when necessary. Enforce disciplinary system and violations of the Go Chicken Go Company Handbook. Optimize food cost and labor cost best practices to achieve consistent improvement. Education and Experience
High school graduate or equivalent. Additional education or experience in the hotel, restaurant, or quick‑service industry is a plus. One year or more prior experience in hospitality, retail, hotel, restaurant, or quick‑service industry. Qualities
Teachable spirit and willingness to provide remarkable hospitality experiences. Team‑oriented, puts others first, with a "guest first" mentality. Works with a sense of urgency in a fast‑paced environment. Ability to multi‑task and communicate well with others. Takes initiative and contributes positively to the work atmosphere. Treats others with honor, dignity, and respect. Aligns with Go Chicken Go values and exhibits servant‑leader characteristics. Problem solver, commitment to excellence, and earns trust. Rewards
Weekly pay at an hourly rate of $16.00–$18.00 per hour. All major holidays off. Great benefit package (medical, dental, vision, etc.). Short‑ and long‑term disability. Casual work attire and flexible scheduling. Discounted meals. Paid management training program. PTO (Paid Time Off). EOE/AA
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As a Shift Manager, you will balance people and operations, maintain a safe and clean restaurant, and support a culture of growth, accountability, and hospitality. Responsibilities
Available to work 5‑6 days per week, managing shift schedules, breaks, call‑offs, discipline, and recognition. Cooperate with senior operations manager to implement decisions and strategic objectives. Coach and guide team members on restaurant procedures, best practices, and Go Chicken Go policies. Ensure cleanliness, quality, and safety standards in food preparation and service areas. Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for guests and team. Engage with guests by anticipating and responding to their needs through clear and pleasant communication. Protect the customer experience by ensuring packaging, food presentation and quality are top level. Ensure the store is neat, clean, and organized at all times. Advocate for improvement in speed, cleanliness, accuracy, and customer service. Handle customer requests and facilitate recovery when necessary. Enforce disciplinary system and violations of the Go Chicken Go Company Handbook. Optimize food cost and labor cost best practices to achieve consistent improvement. Education and Experience
High school graduate or equivalent. Additional education or experience in the hotel, restaurant, or quick‑service industry is a plus. One year or more prior experience in hospitality, retail, hotel, restaurant, or quick‑service industry. Qualities
Teachable spirit and willingness to provide remarkable hospitality experiences. Team‑oriented, puts others first, with a "guest first" mentality. Works with a sense of urgency in a fast‑paced environment. Ability to multi‑task and communicate well with others. Takes initiative and contributes positively to the work atmosphere. Treats others with honor, dignity, and respect. Aligns with Go Chicken Go values and exhibits servant‑leader characteristics. Problem solver, commitment to excellence, and earns trust. Rewards
Weekly pay at an hourly rate of $16.00–$18.00 per hour. All major holidays off. Great benefit package (medical, dental, vision, etc.). Short‑ and long‑term disability. Casual work attire and flexible scheduling. Discounted meals. Paid management training program. PTO (Paid Time Off). EOE/AA
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