HopeWest
Dementia Support Program Manager (GUIDE)
HopeWest, Grand Junction, Colorado, United States, 81503
Summary of Responsibilities
The Dementia Support (GUIDE) Program Manager is responsible for the effective daily operations, coordination, and quality performance of HopeWest’s dementia support program under the CMS GUIDE Model. This role ensures timely, person-centered care for individuals living with dementia and their caregivers, while supporting compliance, workflow optimization, and operational success.
Mon‑Fri 8am‑5pm
Qualifications Education
Bachelor’s degree in Nursing, Social Work, Gerontology, Healthcare Administration, or related field (required).
Master’s degree in Nursing, Social Work, Gerontology, Counseling, Healthcare Administration, Public Health, or related field (preferred).
Licensure/Certification
Current, unencumbered professional license (e.g., RN, LCSW, LPC, OT, PT) in the state of practice (preferred); licensure required if clinically supervising licensed staff.
Dementia‑related certification (e.g., CDP®, CMDCP®, or equivalent) preferred or willingness to obtain within a specified timeframe.
Competencies & Requirements
Minimum 3–5 years of progressive experience in dementia care, geriatrics, hospice, palliative care, PACE, primary care, or related field (required).
At least 2 years of leadership or program management experience (supervisory or project/program leadership) (preferred).
Experience with value‑based care models, alternative payment models, or CMS demonstration projects (e.g., GUIDE, ACO REACH, CMMI models) strongly preferred but not required.
Demonstrated experience working with individuals living with dementia and their caregivers across settings of care.
Knowledge, Skills & Abilities
Strong understanding of dementia progression, common behavioral and psychological symptoms, and evidence‑based approaches to dementia care and caregiver support.
Knowledge of hospice, palliative care, home‑and community‑based services, and/or PACE models of care.
Ability to interpret and apply CMS regulations, program requirements, and quality measures.
Excellent leadership, team‑building, and communication skills, including the ability to lead through influence across disciplines.
Strong organizational and project‑management skills; ability to manage multiple priorities in a fast‑paced environment.
Comfort with data, metrics, and quality dashboards; ability to use data for decision‑making and performance improvement.
Proficiency with electronic health records (EHR), care management platforms, and standard office software.
Ability to work effectively and compassionately with patients, families, caregivers, and staff from diverse backgrounds.
Pay and Benefits
Salaried/Exempt hiring range: $81,057–$98,758
Tuition Assistance program for advancing your nursing career
Medical, Dental, and Vision insurance effective the first of the month following start date
Colorado Family and Medical Leave Insurance (FAMLI) program
Immediate accrual of PTO and medical leave
Employer paid life insurance
EAP & Disability
403b Retirement plan with up to 3% employer match
15% discount at Spoons Bistro & Bakery, and Heirlooms locations
At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team! Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief – one family at a time.
HopeWest honors our service members and encourages veterans to apply. This position will remain open until filled. #J-18808-Ljbffr
Mon‑Fri 8am‑5pm
Qualifications Education
Bachelor’s degree in Nursing, Social Work, Gerontology, Healthcare Administration, or related field (required).
Master’s degree in Nursing, Social Work, Gerontology, Counseling, Healthcare Administration, Public Health, or related field (preferred).
Licensure/Certification
Current, unencumbered professional license (e.g., RN, LCSW, LPC, OT, PT) in the state of practice (preferred); licensure required if clinically supervising licensed staff.
Dementia‑related certification (e.g., CDP®, CMDCP®, or equivalent) preferred or willingness to obtain within a specified timeframe.
Competencies & Requirements
Minimum 3–5 years of progressive experience in dementia care, geriatrics, hospice, palliative care, PACE, primary care, or related field (required).
At least 2 years of leadership or program management experience (supervisory or project/program leadership) (preferred).
Experience with value‑based care models, alternative payment models, or CMS demonstration projects (e.g., GUIDE, ACO REACH, CMMI models) strongly preferred but not required.
Demonstrated experience working with individuals living with dementia and their caregivers across settings of care.
Knowledge, Skills & Abilities
Strong understanding of dementia progression, common behavioral and psychological symptoms, and evidence‑based approaches to dementia care and caregiver support.
Knowledge of hospice, palliative care, home‑and community‑based services, and/or PACE models of care.
Ability to interpret and apply CMS regulations, program requirements, and quality measures.
Excellent leadership, team‑building, and communication skills, including the ability to lead through influence across disciplines.
Strong organizational and project‑management skills; ability to manage multiple priorities in a fast‑paced environment.
Comfort with data, metrics, and quality dashboards; ability to use data for decision‑making and performance improvement.
Proficiency with electronic health records (EHR), care management platforms, and standard office software.
Ability to work effectively and compassionately with patients, families, caregivers, and staff from diverse backgrounds.
Pay and Benefits
Salaried/Exempt hiring range: $81,057–$98,758
Tuition Assistance program for advancing your nursing career
Medical, Dental, and Vision insurance effective the first of the month following start date
Colorado Family and Medical Leave Insurance (FAMLI) program
Immediate accrual of PTO and medical leave
Employer paid life insurance
EAP & Disability
403b Retirement plan with up to 3% employer match
15% discount at Spoons Bistro & Bakery, and Heirlooms locations
At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team! Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief – one family at a time.
HopeWest honors our service members and encourages veterans to apply. This position will remain open until filled. #J-18808-Ljbffr