Optum
Patient Service Technician II Float- Lab Services-Kelsey Seybold Clinic: Main Ca
Optum, Houston, Texas, United States, 77246
Primary Responsibilities
The Patient Service Technician (PST) will:
Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider
Perform CLIA waived testing (i.e. urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, monospots, sed rates, rapid streps) as described in the laboratory procedure manual with minimal/no supervision
Maintain accurate laboratory records and make available for inspections /audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors
Perform necessary quality controls; participate in proficiency testing program as required, Maintain lab instruments as indicated by manufacturer recommendations and will follow all safety guidelines in effect
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma or equivalent from an accredited school
2 years of experience required if completion of an accredited Phlebotomy Program OR 3 years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting with 1 year of waived testing and specimen processing experience in clinical setting
Must obtain BLS through American Heart Association within 30 days of employment
Those hired into this position must complete the KSC review/skill validation program within 90 days of hire
Able to use related equipment
Experience with computers and Windows- based software
Ability to practice good customer service principles and practices
Ability to speak, write and understand English
Preferred Qualifications
Associate or bachelor's Degree in related field setting
Certified Phlebotomist and Certified/Registered Medical Assistant
Member of an accredited phlebotomy National Organization
Ability to use Microsoft software applications including Word and Excel
Knowledge of electronic medical record systems
Prior EPIC experience
Bi-lingual
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider
Perform CLIA waived testing (i.e. urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, monospots, sed rates, rapid streps) as described in the laboratory procedure manual with minimal/no supervision
Maintain accurate laboratory records and make available for inspections /audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors
Perform necessary quality controls; participate in proficiency testing program as required, Maintain lab instruments as indicated by manufacturer recommendations and will follow all safety guidelines in effect
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma or equivalent from an accredited school
2 years of experience required if completion of an accredited Phlebotomy Program OR 3 years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting with 1 year of waived testing and specimen processing experience in clinical setting
Must obtain BLS through American Heart Association within 30 days of employment
Those hired into this position must complete the KSC review/skill validation program within 90 days of hire
Able to use related equipment
Experience with computers and Windows- based software
Ability to practice good customer service principles and practices
Ability to speak, write and understand English
Preferred Qualifications
Associate or bachelor's Degree in related field setting
Certified Phlebotomist and Certified/Registered Medical Assistant
Member of an accredited phlebotomy National Organization
Ability to use Microsoft software applications including Word and Excel
Knowledge of electronic medical record systems
Prior EPIC experience
Bi-lingual
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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