The Hertrich Family of Automobile Dealerships
Automotive Automotive Service Advisor / Assistant Service Manager - Easton Kia
The Hertrich Family of Automobile Dealerships, Easton, Maryland, United States, 21601
Automotive Service Advisor / Assistant Service Manager – Easton Kia
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Automotive Service Advisor / Assistant Service Manager – Easton Kia
role at
The Hertrich Family of Automobile Dealerships . Income ranges from $50,000 to $85,000+; position is salary plus commission/bonus base.
Location: 7741 Ocean Gateway, Easton, MD 21601. Contact: 302‑648‑JOBS. We are a family‑owned dealership excited to launch a brand‑new 14,000‑sq‑ft state‑of‑the‑art Kia dealership this winter.
Why Hertrich? We offer exceptional opportunities for growth and advancement in a fast‑paced, rewarding environment. With over 24 dealerships and 1 brand, and 14 collision centers across the Delmarva Peninsula, we are a recognized leader in the industry. Our entrepreneurial culture and high standards of excellence attract dedicated, innovative, and passionate professionals.
What We Offer
Competitive salary
Comprehensive medical, dental, vision & life insurance options for you and your family
Short‑ and long‑term disability coverage
Paid vacation, holidays, and personal/sick days
401(k) plan with employer match
Employee purchase discounts
Key Responsibilities
Greet service customers promptly and courteously
Answer service calls and schedule appointments
Advise customers on estimated service/repair costs and timelines
Coordinate service orders with technicians and monitor progress
Ensure high levels of customer satisfaction by delivering on promises and getting it right the first time
Suggest additional services where appropriate
Assist in monitoring service operations and daily paperwork (training to support Service Manager)
Maintain inventory of parts and enforce service rules in the facility
Other duties as assigned
Qualifications
Minimum of 2–3 years’ experience as an automotive service advisor / service writer or 1 year as an assistant service manager
Strong customer service and sales skills; prior upselling experience a plus
Excellent communication and organizational abilities
Computer literate; comfortable using service management systems
High school diploma or GED required
Valid driver’s license with few to no points on driving record
Must be available to work a flexible schedule, including evenings and Saturdays
About Hertrich For over 60 years, Hertrich has been committed to the community and delivering excellence in customer service. We pride ourselves on a team‑oriented culture and fostering an inclusive environment where everyone has the opportunity to thrive.
We’re an equal‑opportunity employer, committed to diversity and a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Automotive Service Advisor / Assistant Service Manager – Easton Kia
role at
The Hertrich Family of Automobile Dealerships . Income ranges from $50,000 to $85,000+; position is salary plus commission/bonus base.
Location: 7741 Ocean Gateway, Easton, MD 21601. Contact: 302‑648‑JOBS. We are a family‑owned dealership excited to launch a brand‑new 14,000‑sq‑ft state‑of‑the‑art Kia dealership this winter.
Why Hertrich? We offer exceptional opportunities for growth and advancement in a fast‑paced, rewarding environment. With over 24 dealerships and 1 brand, and 14 collision centers across the Delmarva Peninsula, we are a recognized leader in the industry. Our entrepreneurial culture and high standards of excellence attract dedicated, innovative, and passionate professionals.
What We Offer
Competitive salary
Comprehensive medical, dental, vision & life insurance options for you and your family
Short‑ and long‑term disability coverage
Paid vacation, holidays, and personal/sick days
401(k) plan with employer match
Employee purchase discounts
Key Responsibilities
Greet service customers promptly and courteously
Answer service calls and schedule appointments
Advise customers on estimated service/repair costs and timelines
Coordinate service orders with technicians and monitor progress
Ensure high levels of customer satisfaction by delivering on promises and getting it right the first time
Suggest additional services where appropriate
Assist in monitoring service operations and daily paperwork (training to support Service Manager)
Maintain inventory of parts and enforce service rules in the facility
Other duties as assigned
Qualifications
Minimum of 2–3 years’ experience as an automotive service advisor / service writer or 1 year as an assistant service manager
Strong customer service and sales skills; prior upselling experience a plus
Excellent communication and organizational abilities
Computer literate; comfortable using service management systems
High school diploma or GED required
Valid driver’s license with few to no points on driving record
Must be available to work a flexible schedule, including evenings and Saturdays
About Hertrich For over 60 years, Hertrich has been committed to the community and delivering excellence in customer service. We pride ourselves on a team‑oriented culture and fostering an inclusive environment where everyone has the opportunity to thrive.
We’re an equal‑opportunity employer, committed to diversity and a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
#J-18808-Ljbffr