Gerber Collision & Glass
Join to apply for the
Auto Body Estimator
role at
Gerber Collision & Glass .
Company:
Gerber Collision & Glass.
The Estimator’s primary responsibility is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers, and communicating with both customers and insurance companies throughout the repair process. The Estimator accurately assesses vehicle damage and documents needed repairs and parts replacement on the damage appraisal.
Key Job Responsibilities
Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.
Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
Ensure compliance with all insurance client requirements, processes and metrics.
Ensure compliance with all WOW Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery.
Communicate all customer requests and needs to appropriate team members.
Provide positive energy when greeting customers in person and on the phone.
Understand all required insurance programs and procedures.
Participate in daily “production walks” with the Management Team, as required.
Support all team members when required.
Participate in monthly Health & Safety and staff meetings (if required).
Attend training, information sessions and workshops recommended by Store Manager.
Maintain the store's KPI’s by maximizing role performance.
Uphold the company's core values: Honesty, Integrity & Respect.
Education And/or Experience Required
Knowledge of Repairs and OE Guidelines.
High School Diploma or equivalent.
Awareness of where to look for answers.
Basic computer skills.
Compliance for DRP’s Minimum of 1-year experience.
Must be willing to complete I‑CAR Training.
Valid driver’s license.
Required Skills/Abilities
Awareness of where to look for answers.
Basic computer skills.
Compliance for DRP’s Minimum of 1-year experience.
Must be willing to complete I‑CAR Training.
Valid driver’s license.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
Referral program: referrals increase your chances of interviewing at Gerber Collision & Glass by 2x.
Compensation Details HOURLY
$25 - $36 / Hour
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit https://gerbercareers.com to learn more about our company.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
#J-18808-Ljbffr
Auto Body Estimator
role at
Gerber Collision & Glass .
Company:
Gerber Collision & Glass.
The Estimator’s primary responsibility is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers, and communicating with both customers and insurance companies throughout the repair process. The Estimator accurately assesses vehicle damage and documents needed repairs and parts replacement on the damage appraisal.
Key Job Responsibilities
Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.
Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
Ensure compliance with all insurance client requirements, processes and metrics.
Ensure compliance with all WOW Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery.
Communicate all customer requests and needs to appropriate team members.
Provide positive energy when greeting customers in person and on the phone.
Understand all required insurance programs and procedures.
Participate in daily “production walks” with the Management Team, as required.
Support all team members when required.
Participate in monthly Health & Safety and staff meetings (if required).
Attend training, information sessions and workshops recommended by Store Manager.
Maintain the store's KPI’s by maximizing role performance.
Uphold the company's core values: Honesty, Integrity & Respect.
Education And/or Experience Required
Knowledge of Repairs and OE Guidelines.
High School Diploma or equivalent.
Awareness of where to look for answers.
Basic computer skills.
Compliance for DRP’s Minimum of 1-year experience.
Must be willing to complete I‑CAR Training.
Valid driver’s license.
Required Skills/Abilities
Awareness of where to look for answers.
Basic computer skills.
Compliance for DRP’s Minimum of 1-year experience.
Must be willing to complete I‑CAR Training.
Valid driver’s license.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
Referral program: referrals increase your chances of interviewing at Gerber Collision & Glass by 2x.
Compensation Details HOURLY
$25 - $36 / Hour
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit https://gerbercareers.com to learn more about our company.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
#J-18808-Ljbffr