Strive Global Events
Company Description
Skillbridge Academy is a forward‑thinking organization committed to operational excellence, workforce development, and long‑term career growth. We partner with professionals who value structure, accountability, and continuous improvement. Our work environment promotes stability, collaboration, and skill‑building, ensuring every team member plays a meaningful role in our success.
Job Description Skillbridge Academy is seeking a Customer Support Specialist to serve as a key point of contact for our clients and partners. This role is essential in delivering a professional, reliable, and solution‑oriented support experience. The ideal candidate is detail‑oriented, communicative, and committed to maintaining high service standards in a fast‑paced environment.
Responsibilities
Provide timely and accurate assistance to customers via phone, email, and internal systems
Resolve inquiries by identifying needs and offering effective solutions
Maintain detailed records of customer interactions and support activities
Collaborate with internal departments to ensure consistent service delivery
Follow established procedures while contributing to process improvements
Uphold company policies and service quality expectations
Qualifications
Strong verbal and written communication skills
Professional demeanor with a customer‑focused mindset
Ability to manage multiple tasks while maintaining attention to detail
Problem‑solving skills with a proactive approach
Comfortable working in a structured and performance‑driven environment
Willingness to learn systems, processes, and service standards
Additional Information
Competitive salary package ($53,000 – $58,000 annually)
Opportunities for professional growth and career advancement
Skill development through structured training and support
Stable full‑time position with long‑term potential
Collaborative and professional work environment
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Marketing Services
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Job Description Skillbridge Academy is seeking a Customer Support Specialist to serve as a key point of contact for our clients and partners. This role is essential in delivering a professional, reliable, and solution‑oriented support experience. The ideal candidate is detail‑oriented, communicative, and committed to maintaining high service standards in a fast‑paced environment.
Responsibilities
Provide timely and accurate assistance to customers via phone, email, and internal systems
Resolve inquiries by identifying needs and offering effective solutions
Maintain detailed records of customer interactions and support activities
Collaborate with internal departments to ensure consistent service delivery
Follow established procedures while contributing to process improvements
Uphold company policies and service quality expectations
Qualifications
Strong verbal and written communication skills
Professional demeanor with a customer‑focused mindset
Ability to manage multiple tasks while maintaining attention to detail
Problem‑solving skills with a proactive approach
Comfortable working in a structured and performance‑driven environment
Willingness to learn systems, processes, and service standards
Additional Information
Competitive salary package ($53,000 – $58,000 annually)
Opportunities for professional growth and career advancement
Skill development through structured training and support
Stable full‑time position with long‑term potential
Collaborative and professional work environment
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Marketing Services
#J-18808-Ljbffr