Pactiv Evergreen Inc.
Transportation Order Fulfillment Coordinator
Pactiv Evergreen Inc., Lake Forest, Illinois, United States, 60045
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Transportation Order Fulfillment Coordinator
role at
Pactiv Evergreen Inc.
This position is critical to the delivery of our transportation execution and service components across our extensive network. The successful candidate will be a self‑starter who thrives in a fast‑paced environment with a “business owner” mentality. This is an exciting opportunity to contribute to our Transportation Center of Excellence and set the standard for operational excellence.
Primary Responsibilities
Drive order fulfillment activities through proactive, real‑time monitoring of loads and communication to key stakeholders.
Coordinate with warehouse and carrier partners on shipment execution and monitoring (pick‑up).
Highlight at‑risk loads by analyzing pick‑up times versus requested delivery dates.
Document customer requirements and identify hard‑to‑serve aspects at the lane level.
Monitor daily/weekly tracking and reporting, recognizing trends and taking corrective action.
Build and maintain carrier relationships to drive accountability for service and capacity commitments.
Secondary Responsibilities
Own communication to Customer Service and Commercial teams for strategic accounts.
Support OTIF program by providing failure documentation, ensuring data quality and reason code integrity.
Address service failures and collaborate with carrier managers to adjust routing guides.
Ensure carrier compliance with FourKites tracking and all EDI data transmission.
Resolve missing delivery time or late reason code information with carriers.
Process and approve exception forms for accessorial charges from carriers.
Coordinate and manage returns activities (OS&D) as necessary.
Cross‑train and provide coverage for other roles within the Transportation COE.
Requirements
High school diploma or equivalent and 3+ years of logistics or customer service experience.
Knowledge of the transportation industry.
Ability to multi‑task and operate in a fast‑paced environment.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Effective verbal and written communication skills.
Ability to work comfortably in a collaborative team environment.
A “can‑do” attitude and the drive to back it up.
Preferred
BA/BS in Logistics or Business.
Knowledge of SAP.
Experience with Transportation Management System applications (BlueYonder preferred).
Experience with transportation visibility software (FourKites preferred).
Previous experience with Tableau.
Benefits With safety as our top priority and a commitment to employee well‑being, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well‑being resources focused on mental, physical and financial health. Specific benefits and well‑being programs may vary depending on where you work.
Community Engagement At Pactiv Evergreen, giving back to the local communities that support us is important. Our Focused Giving Programme prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility‑level support of activities in the communities where our employees live and work.
Training and Development We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Packaging and Containers Manufacturing
Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company’s application process should contact myHRservices@novolex.com.
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Transportation Order Fulfillment Coordinator
role at
Pactiv Evergreen Inc.
This position is critical to the delivery of our transportation execution and service components across our extensive network. The successful candidate will be a self‑starter who thrives in a fast‑paced environment with a “business owner” mentality. This is an exciting opportunity to contribute to our Transportation Center of Excellence and set the standard for operational excellence.
Primary Responsibilities
Drive order fulfillment activities through proactive, real‑time monitoring of loads and communication to key stakeholders.
Coordinate with warehouse and carrier partners on shipment execution and monitoring (pick‑up).
Highlight at‑risk loads by analyzing pick‑up times versus requested delivery dates.
Document customer requirements and identify hard‑to‑serve aspects at the lane level.
Monitor daily/weekly tracking and reporting, recognizing trends and taking corrective action.
Build and maintain carrier relationships to drive accountability for service and capacity commitments.
Secondary Responsibilities
Own communication to Customer Service and Commercial teams for strategic accounts.
Support OTIF program by providing failure documentation, ensuring data quality and reason code integrity.
Address service failures and collaborate with carrier managers to adjust routing guides.
Ensure carrier compliance with FourKites tracking and all EDI data transmission.
Resolve missing delivery time or late reason code information with carriers.
Process and approve exception forms for accessorial charges from carriers.
Coordinate and manage returns activities (OS&D) as necessary.
Cross‑train and provide coverage for other roles within the Transportation COE.
Requirements
High school diploma or equivalent and 3+ years of logistics or customer service experience.
Knowledge of the transportation industry.
Ability to multi‑task and operate in a fast‑paced environment.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Effective verbal and written communication skills.
Ability to work comfortably in a collaborative team environment.
A “can‑do” attitude and the drive to back it up.
Preferred
BA/BS in Logistics or Business.
Knowledge of SAP.
Experience with Transportation Management System applications (BlueYonder preferred).
Experience with transportation visibility software (FourKites preferred).
Previous experience with Tableau.
Benefits With safety as our top priority and a commitment to employee well‑being, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well‑being resources focused on mental, physical and financial health. Specific benefits and well‑being programs may vary depending on where you work.
Community Engagement At Pactiv Evergreen, giving back to the local communities that support us is important. Our Focused Giving Programme prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility‑level support of activities in the communities where our employees live and work.
Training and Development We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Packaging and Containers Manufacturing
Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company’s application process should contact myHRservices@novolex.com.
#J-18808-Ljbffr