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Frasco

Investigator

Frasco, Atlanta, Georgia, United States, 30383

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Investigator – Frasco Join to apply for the

Investigator

role at

Frasco .

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Job Location:

Atlanta, Georgia

Job Type:

Part‑Time, Billable Hours, Non‑exempt

Reports To:

Regional Manager

Compensation:

Hourly Rate: $22 - $28 per hour (Weekly Pay) – commensurate with experience and performance

Travel Time: Travel commute time is compensated at 85% of regular hourly rate, after reasonable commute

Mileage Reimbursement: $0.50 per mile

Paid Administrative Time: Paid at regular hourly rate

Paid Training: Paid at regular hourly rate

The Interviews Team is looking for an Investigator to join our team on a full‑time or part‑time basis, if feasible. This role involves conducting thorough insurance claims investigations, which include performing scene investigations to collect photo and video evidence from accident locations. Additionally, this position requires the handling of document signings and retrievals, conducting wellness checks, and submitting daily updates on the work performed for each case. Preparing and dictating investigation reports is also a key responsibility.

Essential Job Functions:

Conducting insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigations

Completing multiple types of complex claims investigations

Reviewing assignments and supporting documentation to determine case objectives and client expectations

Daily submission of updates regarding work performed on each case

Maintaining a sufficient level of client billable hours

Preparing and dictating detailed investigation reports

Adhering to strict due dates

About Us:

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high‑quality investigation services to meet our clients' expectations.

Requirements:

Strong attention to detail with commitment to accuracy and quality

Ability to effectively communicate with others

Ability to work independently

Ability to work from a home‑based office and work flexible hours

Valid driver’s license and vehicle

Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage

Smartphone, printer, scanner, desktop/laptop computer with a good internet connection

Ability to model behaviors that reflect Frasco’s core values

Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly

Preferred Qualifications/Experience:

Associate or Bachelor’s Degree in Criminal Justice or related field

Customer service experience

Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!

Ready to make a difference? Apply now! All replies are confidential. Equal Opportunity Employer.

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