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ReSource Pro Growth Solutions

Commercial Lines Account Manager

ReSource Pro Growth Solutions, Tacoma, Washington, us, 98417

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Commercial Lines Account Manager – ReSource Pro ReSource Pro is looking for a knowledgeable

Commercial Lines Insurance Account Manager

to join our growing service delivery team. The role serves as the main point of contact and technical expert on a client book of business, working with dedicated onshore/offshore SDU teams to renew existing policies, bind new business leads, and round out accounts to increase overall revenue on the assigned book of business.

Key responsibilities include building strong customer relationships, training junior team members, managing large books of commercial lines insurance clients, driving customer retention, evaluating carrier relationships and market placement, providing timely and quality service to customers and clients, researching and recommending ReSource Pro solutions, working in a variety of Agency Management Systems, leading day‑to‑day customer interactions, consulting with customers using subject matter expertise, gathering information about client needs, and collaborating with coworkers and supervisors to meet client needs and contribute to internal team goals.

Qualifications

Bachelor's degree in Insurance, Risk Management, or related field or equivalent experience

3‑7 years of Property and Casualty insurance experience or related coverage experience in a retail agency or service center

Active Resident Property and Casualty insurance license required

Located in the Pacific Time Zone to accommodate client needs

Microsoft Office proficiency – Excel required

Experience working in an Agency Management System required

Industry designations preferred such as CPCU, CIC, CISR, ARM

Ability to adapt and succeed within a team‑oriented environment

Excellent problem‑solving and customer service skills

Compensation Salary range: $53,779 – $91,291 annually. Compensation includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. The salary range may vary based on the geographic location of the candidate.

Benefits & Perks

100% paid employee health insurance available on Day 1

Eligible for all medical, dental, and vision benefits on Day 1

Remote positions are Internet stipend‑eligible

401k with employer match, vested on Day 1

HSA/FSA available

Long‑term and short‑term disability employer‑provided

Generous PTO plan with paid holidays plus floating holidays

Development and growth opportunities

Comprehensive wellness program and prioritization of employee health

Interview Process

Behavioral interview with Talent Acquisition

Online talent assessment

Hiring Manager interview

Additional interview steps may be added depending on the position or if further evaluation is needed

About ReSource Pro Focused exclusively on the insurance industry, ReSource Pro is the trusted partner that insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving over 2,000 carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation.

Equal Employment Opportunity ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All remote positions are based in the United States, and candidates must reside within the U.S. be eligible for consideration.

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