World Wide Technology
World Wide Technology provided pay range
This range is provided by World Wide Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $60.00/hr - $65.00/hr
World Wide Technology is looking for a Dynatrace SME. This role is part of WWT’s Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT’s preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner.
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world‑class culture, generous benefits, and by delivering cutting‑edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and close nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!
Job Title: Dynatrace SME
Job Location: Omaha, NE 68197, US
Job Mode: Remote
Employment Type: Contract
Duration: 6 months
Rate/Salary: A reasonable estimate of the current pay range for this position is $60.00 to $63.00 hourly on W2. Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in base pay.
Job Description World Wide Technology (WWT) is seeking a Dynatrace SME for a 6‑month contract position based in the USA, as part of our Strategic Resourcing Services and staff augmentation efforts.
In this role, the selected consultant will work directly with a WWT client, supporting their internal team and business objectives. While WWT facilitates the position, the consultant will be employed by one of WWT’s preferred partner organizations, which will provide complete details regarding compensation and benefits before employment.
Qualifications
Minimum 3+ years’ experience with Dynatrace SaaS (required) implementation and configuration.
Dynatrace skills: Grail – queries, Workflows, RUM, Site Reliability Guardian, SLO, business events, other Gen 3 UI features (not just classic).
Strong proficiency in AWS infrastructure monitoring and CloudWatch.
Advanced Java development skills with focus on application performance monitoring.
Experience designing and implementing enterprise monitoring dashboards.
Background in financial services technology preferred.
1. Monitoring & Alerting Audit
Assess current monitoring and alerting configurations.
Identify and report on coverage gaps, alert fatigue issues, and improvement areas.
Develop and document a monitoring and alerting architecture standards.
Map applications to services, infrastructure components, and dependent platforms.
3. Dynatrace Configuration and Instrumentation
Implement end‑to‑end Dynatrace monitoring for the top 10 services, including:
Synthetic transactions
Real User Monitoring (RUM)
Site Reliability Guardian and workflows
Instrument Java applications and AWS‑hosted workloads (ECS, EKS).
4. Alert Framework and Automation
Configure alerts with defined thresholds and business impact criteria.
Integrate alerts into ServiceNow for ticket creation and escalation.
Implement automated remediation for repeatable failures using Terraform and Ansible.
5. Business Impact Dashboards
Build dashboards that provide visibility into business impacts when systems are degraded or during an outage.
Tailor views for business, operations, and technical stakeholders.
6. Automated Healing Capabilities
Develop and deploy recovery automation.
Example: Restarting failed services, Re‑provisioning or scaling containers.
Demonstrate automation in at least three production scenarios.
7. Documentation and Knowledge Transfer
Provide clear documentation for all configurations, dashboards, and automation.
Lead working sessions to train FNBO teams on monitoring, dashboarding, and automated recovery.
8. Reporting and Check‑ins
Bi‑weekly progress reports covering milestones, blockers, and accomplishments.
Participate in sprint ceremonies and formal demo reviews.
If you have any questions or concerns about this posting, please email SRpostings@wwt.com.
Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled
Seniority level Mid‑Senior level
Employment type Contract
Job function Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr
Base pay range $60.00/hr - $65.00/hr
World Wide Technology is looking for a Dynatrace SME. This role is part of WWT’s Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT’s preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner.
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world‑class culture, generous benefits, and by delivering cutting‑edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and close nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!
Job Title: Dynatrace SME
Job Location: Omaha, NE 68197, US
Job Mode: Remote
Employment Type: Contract
Duration: 6 months
Rate/Salary: A reasonable estimate of the current pay range for this position is $60.00 to $63.00 hourly on W2. Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in base pay.
Job Description World Wide Technology (WWT) is seeking a Dynatrace SME for a 6‑month contract position based in the USA, as part of our Strategic Resourcing Services and staff augmentation efforts.
In this role, the selected consultant will work directly with a WWT client, supporting their internal team and business objectives. While WWT facilitates the position, the consultant will be employed by one of WWT’s preferred partner organizations, which will provide complete details regarding compensation and benefits before employment.
Qualifications
Minimum 3+ years’ experience with Dynatrace SaaS (required) implementation and configuration.
Dynatrace skills: Grail – queries, Workflows, RUM, Site Reliability Guardian, SLO, business events, other Gen 3 UI features (not just classic).
Strong proficiency in AWS infrastructure monitoring and CloudWatch.
Advanced Java development skills with focus on application performance monitoring.
Experience designing and implementing enterprise monitoring dashboards.
Background in financial services technology preferred.
1. Monitoring & Alerting Audit
Assess current monitoring and alerting configurations.
Identify and report on coverage gaps, alert fatigue issues, and improvement areas.
Develop and document a monitoring and alerting architecture standards.
Map applications to services, infrastructure components, and dependent platforms.
3. Dynatrace Configuration and Instrumentation
Implement end‑to‑end Dynatrace monitoring for the top 10 services, including:
Synthetic transactions
Real User Monitoring (RUM)
Site Reliability Guardian and workflows
Instrument Java applications and AWS‑hosted workloads (ECS, EKS).
4. Alert Framework and Automation
Configure alerts with defined thresholds and business impact criteria.
Integrate alerts into ServiceNow for ticket creation and escalation.
Implement automated remediation for repeatable failures using Terraform and Ansible.
5. Business Impact Dashboards
Build dashboards that provide visibility into business impacts when systems are degraded or during an outage.
Tailor views for business, operations, and technical stakeholders.
6. Automated Healing Capabilities
Develop and deploy recovery automation.
Example: Restarting failed services, Re‑provisioning or scaling containers.
Demonstrate automation in at least three production scenarios.
7. Documentation and Knowledge Transfer
Provide clear documentation for all configurations, dashboards, and automation.
Lead working sessions to train FNBO teams on monitoring, dashboarding, and automated recovery.
8. Reporting and Check‑ins
Bi‑weekly progress reports covering milestones, blockers, and accomplishments.
Participate in sprint ceremonies and formal demo reviews.
If you have any questions or concerns about this posting, please email SRpostings@wwt.com.
Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled
Seniority level Mid‑Senior level
Employment type Contract
Job function Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr