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Optomi

Network Operations Specialist

Optomi, Arlington, Virginia, United States, 22201

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Optomi, in partnership with a leader in the non-profit industry, is seeking an experienced Senior Associate Network Operations candidate for their Arlington, VA location. Ther candidate will have mainframe experience (Preferably IBM z/OS), hands on IT operations / NOC experience, and Familiarity with Windows, Linux, and hybrid-cloud environments.

Responsibilities

Monitoring & ObservabilityAdminister and optimize PRTG and other monitoring tools for infrastructure and application observability.

Create and maintain alerts, dashboards, and reports to proactively detect performance issues.

Act as first responder for system and application incidents, performing initial troubleshooting and triage.

Document incidents, root cause analysis, and resolution steps for knowledge sharing.

Administer Control-M workload automation across mainframe and distributed platforms.

Monitor IBM z/OS mainframe and distributed systems for performance and availability.

Perform system health checks, capacity analysis, and apply patches.

Assist with hardware/software maintenance and vendor coordination.

Qualifications

Technical diploma/certificate or equivalent experience.

2+ years in IT operations or NOC environment.

Hands‑on experience with IBM mainframe (z/OS), Control‑M, and PRTG.

Familiarity with Windows, Linux, and hybrid cloud environments.

Strong troubleshooting and analytical skills.

Knowledge of application monitoring and observability principles.

Excellent communication skills for incident updates and stakeholder engagement.

Ability to work independently and in a team environment.

Seniority Level

Associate

Employment Type

Contract

Job Function

Information Technology

Industries

IT Services and IT Consulting

Benefits

Medical insurance

Vision insurance

401(k)

Referral Policy Referrals increase your chances of interviewing at Optomi by 2x

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