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Cuyahoga Community College

PT College Credit Plus Coordinator

Cuyahoga Community College, Westlake, Ohio, United States, 44145

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PT College Credit Plus Coordinator Department:

Early College Opportunities

Location:

Westshore Campus

Reports To:

Executive Director, Early College Opportunities

Recruitment Type:

External/Internal

Requisition ID:

req6669

Employment Type:

Part-Time Support Staff

Union Position:

Union

Work Schedule:

Standard college hours with some need for weekend/evening flexibility during peak times

Number of Openings:

1

Summary Provides student support and coordinates services for the College Credit Plus (CCP) program. Ensures program is in compliance with College and governmental agencies. Serves as College Credit Plus department’s primary point of contact at the campus-level for internal and external stakeholders.

Duties and Responsibilities

Develops, coordinates, implements, executes and evaluates processes and services

Reviews student applications and credentials and processes acceptance for College Credit Plus populations on-campus, off-site, online and affiliated dual and concurrent enrollment programs

Establishes and maintains all appropriate files

Provides support to students and assists with the recruitment and retention of new students. This includes CCP High School information nights in partnership with campus enrollment teams

Maintains internal and external information and reporting systems to support and facilitate the operations of this specialized student groups

Anticipates and meets all stakeholder needs accurately, professionally, and with a commitment to customer satisfaction

Visits partnership high schools to connect with guidance counselors and students as needed or assigned by supervisor providing proactive outreach, service and support of high school-based CCP students

Assists the Executive Director of College Credit Plus and Early College Programs, and Campus Enrollment Center Directors to support College Credit Plus recruitment, enrollment and conversion efforts, leverage relationships with schools and develop marketing and promotional resources for recruitment, retention, and outreach efforts

Serves as campus contact for CCP applicants, their parents, and school counselors

May serve as primary contact for all enrolled in CCP program

May manage correspondence for CCP program

May serve as liaison between students and partnering institutions

May create and update content for web resources on the College’s site specific to College Credit Plus

Coordinates, creates and executes CCP orientation for new and continuing students

May provide functional supervision to part-time staff and/or student workers

Performs other related duties as assigned

Denotes essential function

Qualifications Required

Bachelor’s degree

Minimum of two (2) years progressive student services/special programs experience in an educational institution

Excellent verbal and written communications skills

Excellent organizational skills

Skills in keyboarding, basic math and grammar, and standard level word processing (MS Word) and spreadsheet applications (MS Excel)

Excellent customer service skills and proven ability to develop and sustain productive customer relationships

Must have sensitivity to respond appropriately to the needs of the community

Preferred

Master’s degree

Database Management and presentation software skills

Banner navigation experience

Working Conditions / Physical Demands Must be able to occasionally stand; and lift up to ten (10) pounds unassisted. Must be able to frequently sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Special vision requirements include ability to adjust focus. Must be able to work in an environment with a moderate noise level. Must be physically able to travel.

Disclaimer This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned and does not prescribe or restrict the tasks that may be assigned.

Special Note This is a Part-Time (1199/SEIU) Bargaining Unit Position, Grade 10. Part-Time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions. Target Hiring Rate: Minimum salary $25.53/hr. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in §3354:1-40-01.1 Recruitment and Selection Procedure.

Special Instructions to Applicants During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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