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Southern Rock Restaurants | McAlister's Deli

Shift Leader

Southern Rock Restaurants | McAlister's Deli, Cincinnati, Ohio, United States, 45208

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Shift Leader

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Southern Rock Restaurants | McAlister's Deli

Southern Rock Restaurants, LLC is a franchisee of iconic brands. With a tagline like “Have Fun, No Regrets” it’s obvious we like to have a great time at work. We credit our success to our people and promote an environment of personal development, creativity, and opportunity.

Key Duties And Responsibilities

Leading, monitoring, coaching and training team members to ensure operational execution.

Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.

Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.

Proficient in all restaurant positions and work hands-on with team members in each of these areas.

Works as part of a team to provide an exceptional Guest experience to our patrons.

Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.

Performs opening and closing managerial duties including readiness checklists and cash handling duties.

Handles Guest issues or conflicts and reports them to the General Manager immediately.

Places, checks in, and stores food and orders.

Completes daily temperature line checks to ensure food safety practices are adhered to.

Help maintain a safe, clean, and fun work environment.

Communicate effectively to the management team regarding essential information impacting the business.

Report any team member issues or concerns to the General Manager.

Qualifications

Team player who works well with others.

Positive energy with a strong desire to learn and grow.

Strong communication skills.

Other Requirements

Must be able to stand for up to 10 hours consecutively.

Must be able to lift up to 50 lbs. Some lifting may be overhead.

Must have reliable transportation.

Compensation And Benefits

Full-time team members are eligible for medical, 401k, and vacation pay after one year.

Hourly compensation plus tips.

Flexible hours- no late nights!

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