Greenway Automotive
I am here to be the best version of myself
Greenway Automotive Group
is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
Frisco CDJR
is hiring in our Service Department for a
Warranty Clerk.
Warranty Clerk:
help managing warranty papers and claims. Duties are collaborating with managers and technicians, fulfilling warranty requirements, solving warranty issues, monitoring defective products, maintaining records of customer details, and reporting to warrantors.
Warranty Clerk:
ensure that their employers are paid for all product maintenance parts or replacements covered under a warranty. They organize, process and review warranty claims made by the customers. The warranty clerk should have exceptionally high ethical standards.
The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience that includes money-handling and point-of-sale (POS) system experience. Chrysler warranty experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.
Responsibilities:
Perform research on warranties and prepare customize warranty papers for work.
Review all warranty claims and administer it with warranty awarded.
Coordinate with manager and prepare repair order for authorization as per warranty requirement.
Assist various departments and fulfill all warranty requirements.
Assist customers with all warranty service and prepare associate documents.
Monitor all customer inquiries and requests on all warranty issues.
Supervise all information and update database and prepare require filling documents.
Maintain knowledge on various warrant programs by active participation in education programs.
Ensure customer satisfaction and ensure compliance to all warranty specifications.
Evaluate databases and complete all data entry for warranty claims and filings.
Prepare and maintain all warranty documents according to distributor and manufacturer requirement.
Qualifications:
High school diploma or GED required
Strong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environment
Ability to multi task
Neat, clean, and professional appearance
Previous customer service or related experience preferred
Helpful attitude and friendly demeanor
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Highly trustworthy and security conscious
Seniority level
Entry level
Employment type
Full-time
Job function
Sales, Administrative, and General Business
Industries
Motor Vehicle Manufacturing, Business Consulting and Services, and Retail
Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Tuition assistance
Disability insurance
Get notified about new Warranty Administrator jobs in
Frisco, TX .
#J-18808-Ljbffr
is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
Frisco CDJR
is hiring in our Service Department for a
Warranty Clerk.
Warranty Clerk:
help managing warranty papers and claims. Duties are collaborating with managers and technicians, fulfilling warranty requirements, solving warranty issues, monitoring defective products, maintaining records of customer details, and reporting to warrantors.
Warranty Clerk:
ensure that their employers are paid for all product maintenance parts or replacements covered under a warranty. They organize, process and review warranty claims made by the customers. The warranty clerk should have exceptionally high ethical standards.
The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience that includes money-handling and point-of-sale (POS) system experience. Chrysler warranty experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.
Responsibilities:
Perform research on warranties and prepare customize warranty papers for work.
Review all warranty claims and administer it with warranty awarded.
Coordinate with manager and prepare repair order for authorization as per warranty requirement.
Assist various departments and fulfill all warranty requirements.
Assist customers with all warranty service and prepare associate documents.
Monitor all customer inquiries and requests on all warranty issues.
Supervise all information and update database and prepare require filling documents.
Maintain knowledge on various warrant programs by active participation in education programs.
Ensure customer satisfaction and ensure compliance to all warranty specifications.
Evaluate databases and complete all data entry for warranty claims and filings.
Prepare and maintain all warranty documents according to distributor and manufacturer requirement.
Qualifications:
High school diploma or GED required
Strong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environment
Ability to multi task
Neat, clean, and professional appearance
Previous customer service or related experience preferred
Helpful attitude and friendly demeanor
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Highly trustworthy and security conscious
Seniority level
Entry level
Employment type
Full-time
Job function
Sales, Administrative, and General Business
Industries
Motor Vehicle Manufacturing, Business Consulting and Services, and Retail
Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Tuition assistance
Disability insurance
Get notified about new Warranty Administrator jobs in
Frisco, TX .
#J-18808-Ljbffr