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Pella Windows & Doors of the Carolinas and Southwest Virginia

Trade Sales Manager

Pella Windows & Doors of the Carolinas and Southwest Virginia, Columbia, South Carolina, us, 29228

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Trade Sales Manager

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Pella Windows & Doors of the Carolinas and Southwest Virginia

Pella Windows & Doors of the Carolinas and Southwest Virginia provided pay range This range is provided by Pella Windows & Doors of the Carolinas and Southwest Virginia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $85,000.00/yr - $115,000.00/yr

Position Summary The Trade Sales Manager oversees the Trade Sales team. This role reports directly to the Trade General Sales Manager and collaborates closely with other leadership. The Trade Sales Manager is accountable for total team performance, including individual performance of Sales Representatives, ensuring all metrics meet or exceed budgeted expectations. This role may work from either

Columbia, SC or Charleston, SC , with regular field time in assigned markets. The manager will also run appointments when needed to support appropriate lead times and maintain customer coverage.

Essential Duties & Responsibilities Team Leadership & Development

Maintain proper staffing levels for sales and support roles in assigned markets.

Spend the majority of time in the field coaching and developing Trade Sales Representatives.

Train sales processes, selling techniques, and Pella-specific practices.

Ensure all team members have the tools, resources, and support needed to succeed.

Foster a positive team culture by motivating employees, reinforcing accountability, and addressing negativity proactively.

Performance Management

Manage Trade Sales team performance using key Pella metrics including (but not limited to):

Sales volume

Average discount

Yield per opportunity

Average order size

Close rate

CSR “Very Satisfied” rating

Returns & allowances

Order and pricing accuracy

Maintain personal sales performance metrics consistent with expectations for Sales Representatives.

Showroom & Lead Generation

Train showroom staff on effective lead generation strategies.

Manage showroom team performance, including:

Accurate capture of marketing data

Conversion of contacts to leads and leads to opportunities

Proper scheduling of appointments for optimal market coverage

Showroom presentation skills and overall showroom appearance and maintenance

ACE & Process Management

Manage ACE workflow, ensuring:

Fair and appropriate distribution of opportunities to each rep

Timely and accurate follow-up and updates on each opportunity

Correct and timely resulting of opportunities in the Pella Direct Website

Customer & Operations Support

Oversee Accounts Receivable within assigned markets.

Resolve customer issues promptly and professionally.

Track sales data and generate monthly and annual sales reports.

Assist with annual budget and business plan development.

Ensure compliance with all Pella Carolina policies and procedures.

Collaborate with cross‑functional departments and complete additional tasks as required by management.

Qualifications

Bachelor’s degree or equivalent experience

Minimum 1 year of in‑home sales management experience

Minimum 5 years of consumer direct sales experience

Experience with windows, doors, or related building products preferred

Demonstrated leadership and goal‑setting capabilities

Experience in sales training, coaching, and development

Strong computer proficiency (CRM, Microsoft Office, etc.)

Excellent organizational, communication, and interpersonal skills

Pay / Benefits

$85,000 - $115,000 depending on experience

Quarterly Bonus Structure

Sales Incentive Trips

Car Allowance

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries: Wholesale Building Materials

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