Hunterdon Healthcare
Patient Service Representative Pt Access
Hunterdon Healthcare, Flemington, New Jersey, us, 08822
Position Summary
Conducts interviews to accurately identify patients and document current demographic and financial information. Starts the process to get the bill paid, while delivering exceptional customer service.
Primary Position Responsibilities
Interviews patients and/or their representative
Obtains and documents patient’s current demographic and financial information
Verifies patient’s insurance eligibility and coverage
Obtains signatures and completes all required and necessary forms and consents
Collects point of service collections, copays, deductibles, and coinsurance.
Verifies eligibility with multiple insurance company websites.
Refers patients with financial needs to financial counselors with hospital assistance department.
Qualifications
Minimum Education
Required: High School Diploma or Equivalent
Preferred: None
Minimum Years of Experience
Required: None
Preferred: One year of medical office or customer service experience
License, Registry or Certification
Required: None
Preferred: None
Knowledge, Skills and/or Abilities
Required: PC Skills, Excellent Customer service skills, Detailed oriented, Multi-tasking skills
Preferred: Medical terminology, Insurance knowledge, Medical Front Office experience.
Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.
The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant’s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
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Primary Position Responsibilities
Interviews patients and/or their representative
Obtains and documents patient’s current demographic and financial information
Verifies patient’s insurance eligibility and coverage
Obtains signatures and completes all required and necessary forms and consents
Collects point of service collections, copays, deductibles, and coinsurance.
Verifies eligibility with multiple insurance company websites.
Refers patients with financial needs to financial counselors with hospital assistance department.
Qualifications
Minimum Education
Required: High School Diploma or Equivalent
Preferred: None
Minimum Years of Experience
Required: None
Preferred: One year of medical office or customer service experience
License, Registry or Certification
Required: None
Preferred: None
Knowledge, Skills and/or Abilities
Required: PC Skills, Excellent Customer service skills, Detailed oriented, Multi-tasking skills
Preferred: Medical terminology, Insurance knowledge, Medical Front Office experience.
Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.
The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant’s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
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