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NextDeavor

Analyst, Revenue Operations – Lehi, UT

NextDeavor, Lehi, Utah, United States, 84043

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Analyst, Revenue Operations 12 Months W2 Contract Lehi, UT (hybrid)

Benefits You’ll Love:

NextDeavor offers health, vision and dental benefits for contract employees

Paid sick leave eligibility is contingent on state of residence

Optional 401k Plan (excludes employer match)

Opportunity to get your foot in the door at a well-established corporation

Become a key player as a Revenue Operations Analyst:

How you’ll make an impact on the team:

Support all activities related to, but not limited to, customer account management, business consultation, contract validation and execution, order processing, invoice creation, usage metering, and provisioning products.

Performs complex validations of revenue transactions sourced through multiple selling channels (Channel, Enterprise, eCommerce). Ensures that deals presented align with product rules, revenue standards, and compliance policies.

Executes work in compliance with SOX controls, including drafting controls, narratives, memos, and process documents. Partners with internal and external auditors on audits of control design and execution.

Stewards and knowledge experts over customer information related to contracting, order management, and provisioning. Leverages this knowledge to provide business recommendations to ensure optimal customer experience outcomes.

Monitors a subset of automated transactions through various tools and technology solutions. Review logs and system reporting to intervene, troubleshoot, and manage errors.

Provide escalation support for external customers, sales, customer service, product management, product marketing, finance, and legal. Serve as a subject matter expert who initiates investigation, coordinates cross-functional teams, and drives issues to resolution.

Be a champion of scaling the business through automation by identifying ideas, building proposals, securing support for prioritization, documenting requirements, partnering with technical teams for development, testing solutions, and leading enablement and change management.

Operationalize strategic plans for new product offerings and routes to market by testing, adopting, documenting, and communicating required changes. Executes against defined integration strategies for acquired companies, including onboarding to new systems and processes, maintaining business continuity, and performing customer, financial, product, and user data migrations.

Designs and executes reports to support accuracy reconciliation, capacity planning, work completion, key results performance, and other ad hoc requests.

Creates and maintains documentation essential to performing the role. Includes: job procedures, corporate policies, process flows, stakeholder FAQs, and new hire onboarding documentation.

Here’s what you’ll need to be successful in this role:

Bachelor’s degree or regional equivalent

2-5 years of experience in a similarly related role

Strong written and verbal communication and presentation skills

Relentless attention to detail with a central focus on customer experience

Critical thinking skills to solve unique challenges

Ability to prioritize, multitask, and meet crucial deadlines

Solid documentation and organizational skills

Self-starter that can execute work independently

Capable interpretation of legal contracts, terms, and conditions

Knowledge of accounts receivable, revenue recognition, and finance operations

Demonstrated proficiency with standard tools (Office 365, ERP, CRM)

Pay Range: $17.00 – $25.00/hour

Ready to make your mark? Take the leap and apply directly here: https://nextdeavor.thepioneers.ai/jobs/28b21ef0–analyst-revenue-operations — your application is in good hands.

NextDeavor

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