Uline
Customer Service Department Manager
Location:
Texas Branch, 2600 Rental Car Drive, DFW Airport, TX 75261
Salary:
$85,000 to $100,000 per year
Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, you will empower teams to deliver the exceptional experience our customers love.
Position Responsibilities
Train Team Leads to build a high‑performing, positive team environment to provide top‑notch customer service.
Manage the daily activities of various Customer Service departments.
Evaluate team procedures and identify areas for improvement.
Review performance reports and suggest ways to increase efficiency.
Resolve escalated customer issues promptly.
Minimum Requirements
Bachelor’s degree.
3+ years of customer service management experience.
Demonstrated ability to coach and develop a high‑performing team.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best‑in‑class, clean, modern air‑conditioned facilities.
First‑class fitness center and beautifully maintained walking paths.
About Uline Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug‑free workplace. All positions are on‑site.
EEO/AA Employer/Vet/Disabled (#IN‑TXMANC)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!
#J-18808-Ljbffr
Texas Branch, 2600 Rental Car Drive, DFW Airport, TX 75261
Salary:
$85,000 to $100,000 per year
Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, you will empower teams to deliver the exceptional experience our customers love.
Position Responsibilities
Train Team Leads to build a high‑performing, positive team environment to provide top‑notch customer service.
Manage the daily activities of various Customer Service departments.
Evaluate team procedures and identify areas for improvement.
Review performance reports and suggest ways to increase efficiency.
Resolve escalated customer issues promptly.
Minimum Requirements
Bachelor’s degree.
3+ years of customer service management experience.
Demonstrated ability to coach and develop a high‑performing team.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best‑in‑class, clean, modern air‑conditioned facilities.
First‑class fitness center and beautifully maintained walking paths.
About Uline Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug‑free workplace. All positions are on‑site.
EEO/AA Employer/Vet/Disabled (#IN‑TXMANC)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!
#J-18808-Ljbffr