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Ciocca Automotive Western Division

Automotive Service Advisor - Ciocca Ford-Lincoln of Lawrenceville

Ciocca Automotive Western Division, Lawrenceville, New Jersey, United States

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Automotive Service Advisor - Ciocca Ford‑Lincoln of Lawrenceville We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career‑minded individual in search of a workplace to call home? At Ciocca Ford‑Lincoln of Lawrenceville, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals.

Qualifications

Consistent record of service and sales success

Strong record of positive customer satisfaction results

Valid driver’s license and clean driving record

Responsibilities

Oversee service orders and flow of drive lane to ensure customers receive prompt, courteous, and effective service.

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

Ensure the daily inventory of technicians' time is consistently sold to service customers.

Distribute work between technicians efficiently.

Answer technical questions about vehicle problems, warranties, services, and repairs.

Assist in diagnosing vehicle problems, order parts and tools as necessary.

What We Offer

Commission based pay: $60,000 - $85,000 potential annually

Full time, including some Saturdays

PTO and holidays

Air‑conditioned shops and facilities that are always being upgraded

401(k) retirement plan with company matching

The top insurance program in the industry including medical, dental, prescription and vision

Advancement within the Ciocca Automotive Family

Employee discounts on purchases, repairs, and service

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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