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CVS Health

Shift Supervisor

CVS Health, Cincinnati, Ohio, United States, 45208

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Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for completing all opening and closing procedures.

As the nation’s leading health solutions company, CVS Health reaches millions of Americans through its local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Essential Functions

Work effectively with store management and store crews

Supervise the store’s crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, thank)

Handle all customer relations issues in accordance with company policy

Maintain customer/patient confidentiality

Price merchandise

Stock shelves

Execute the displays, signs and inventory of weekly, promotional, seasonal and off‑shelf merchandise

Reset departments following POGs

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills

Advanced communication skills and supervision skills

Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail supervisor

Education High School Diploma or Equivalent preferred but not required.

Anticipated Weekly Hours 29 hours

Time Type Part time

Pay Range Typical pay range: $16.00 – $16.00 per hour (base rate). Actual base salary will depend on experience, education, geography and other factors.

Great Benefits for Great People

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan

No‑cost programs for all colleagues including wellness screenings, tobacco cessation, weight management, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of colleagues—including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application Window Closing 03/19/2026

EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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