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US Physical Therapy

Office Manager

US Physical Therapy, Plymouth Township, Michigan, United States

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For over 30 years, Plymouth Physical Therapy Specialists has been dedicated to our patients, always putting their needs first. Our team, with a wide range of professional skills, is committed to providing outpatient care in orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. We are fully equipped to offer the latest, research-backed treatments for a maximized rehabilitation experience.

Job Description The Office Management position is responsible for overseeing the administrative services of

Plymouth Physical Therapy Specialist .

Manage scheduling, patient intake, and front desk workflow to ensure smooth operations

Oversee and support office coordinators and technicians in their duties

Train and mentor staff on company policies, procedures, and best practices

Monitor productivity and implement process improvements to enhance efficiency

Maintain accurate records, reports, and documentation for compliance and quality assurance

Coordinate communication between clinical staff, administrative staff, and management

Handle conflict resolution and promote a positive workplace culture

Assist with hiring, onboarding, and performance evaluations of administrative staff

Ensure adherence to HIPAA and other regulatory requirements

Support billing, insurance verification, and patient account management as needed

Organize staff meetings and contribute to strategic planning initiative

Qualifications

Experience in a managerial or supervisory role within a physical therapy setting preferred.

Strong leadership skills with a focus on staff development, motivation, and performance improvement.

Excellent communication skills, both verbal and written.

Ability to manage multiple tasks and priorities in a fast-paced environment.

Strong understanding of clinic operations, HIPAA compliance, and OSHA regulations.

Experience with tracking and analyzing key performance indicators (KPIs) and managing performance.

Proficiency in scheduling software, Microsoft Office Suite, and other relevant administrative tools.

Experience in coordinating training programs and team development initiatives.

Job Location

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