HOLT Group
Field Service Technician -Compact Construction Equipment
HOLT Group, Irving, Texas, United States, 75084
Field Service Technician - Compact Construction Equipment
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Field Service Technician - Compact Construction Equipment
role at
HOLT Group .
Job Summary The Compact Construction Equipment Field Service Technician provides face‑to‑face customer service located at an off‑site location and is responsible for troubleshooting, diagnosing, repairing, and reconditioning various compact construction equipment. The territory covered will be a central area of the Dallas/Fort Worth Metroplex.
Essential Functions
Performs minor to moderate repairs and minimal troubleshooting offsite with minimal supervision
Performs minor to moderate troubleshooting and diagnoses of equipment malfunctions and failures
Removes and installs parts, disassembles and assembles basic components
Tests and verifies proper operation of all repairs
Prepares and completes all job‑related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete the job
Operates equipment and vehicles with possession of all necessary licenses and certificates
Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation
Adheres to contamination control and HAZMAT rules and regulations
Maintains all company equipment, tools, and the vehicle in a good, clean, and working order
Communicates job progress to supervisor and customer as needed
Completes assigned jobs and tasks to meet flat rate time and re‑work standards
Works overtime as required by workload and customers’ needs
Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians
Requires regular and punctual employee attendance
Performs other duties as assigned
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Knowledge, Skills, and Abilities
Moderate knowledge of hydraulics, transmissions, engines, undercarriage, and electrical
Moderate knowledge of how to diagnose and troubleshoot electrical, hydraulic, and mechanical components
Knowledge of safe work procedures and practices
Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance
Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems
Exceptional skills in customer service
Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources
Operation and control skills of equipment or systems
Equipment selection skills to determine the kind of tools and equipment needed to do a job
Ability to communicate clearly and effectively, both verbally and in writing
Ability to operate a crane and forklift, and obtain required certifications/licenses
Ability to meet deadlines and work under fast‑paced, time constraining circumstances
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in the mechanical repair
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
Education and Experience
More than one year of compact construction equipment experience required; three or more years preferred
High school diploma or equivalent preferred
MSHA certification preferred
Air conditioning certification preferred
Crane/Rigger certifications preferred
Travel
Travel required with the possibility of an overnight stay
Additional Requirements
Valid Driver’s license required
Must have an acceptable driving record
Must own required tools to perform repairs
Physical Requirements
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Frequently moves materials or equipment weighing up to 80 lb
Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
Be able to maneuver safely and work underneath equipment
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Work Environment
Requires wearing common protective or safety equipment
Regularly works outdoors around moving mechanical parts and noise level may be loud at times
May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high speed rotating equipment
Required to perform work in cramped spaces and/or high places
How to Apply If you are interested in the position, please complete our online application by applying directly on our website at
www.holtcat.com/careers .
We also provide excellent benefits such as medical, dental, vision, life insurance, 401K plan, vacation, and holiday pay.
HOLT CAT (and related entities) is an Equal Opportunity and
affirmative action employer. It is our practice to provide equal employment and advancement opportunities to all individuals. All employment decisions at HOLT CAT and related entities will be made on merit, qualifications, and abilities.
It is the policy and commitment of HOLT CAT and related entities to ensure equal opportunity is provided in all employment opportunities and practices, regardless of race, color, religion, age, marital status, sex, sexual orientation, gender identity, genetic information, national origin, veteran status, disability, or any other characteristic protected by law. Please view Equal Employment Opportunity Posters provided by OFCCP on our website.
Seniority level Entry level
Employment type Full‑time
Job function Management and Manufacturing
Industries Construction
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Field Service Technician - Compact Construction Equipment
role at
HOLT Group .
Job Summary The Compact Construction Equipment Field Service Technician provides face‑to‑face customer service located at an off‑site location and is responsible for troubleshooting, diagnosing, repairing, and reconditioning various compact construction equipment. The territory covered will be a central area of the Dallas/Fort Worth Metroplex.
Essential Functions
Performs minor to moderate repairs and minimal troubleshooting offsite with minimal supervision
Performs minor to moderate troubleshooting and diagnoses of equipment malfunctions and failures
Removes and installs parts, disassembles and assembles basic components
Tests and verifies proper operation of all repairs
Prepares and completes all job‑related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete the job
Operates equipment and vehicles with possession of all necessary licenses and certificates
Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation
Adheres to contamination control and HAZMAT rules and regulations
Maintains all company equipment, tools, and the vehicle in a good, clean, and working order
Communicates job progress to supervisor and customer as needed
Completes assigned jobs and tasks to meet flat rate time and re‑work standards
Works overtime as required by workload and customers’ needs
Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians
Requires regular and punctual employee attendance
Performs other duties as assigned
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Knowledge, Skills, and Abilities
Moderate knowledge of hydraulics, transmissions, engines, undercarriage, and electrical
Moderate knowledge of how to diagnose and troubleshoot electrical, hydraulic, and mechanical components
Knowledge of safe work procedures and practices
Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance
Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems
Exceptional skills in customer service
Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources
Operation and control skills of equipment or systems
Equipment selection skills to determine the kind of tools and equipment needed to do a job
Ability to communicate clearly and effectively, both verbally and in writing
Ability to operate a crane and forklift, and obtain required certifications/licenses
Ability to meet deadlines and work under fast‑paced, time constraining circumstances
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in the mechanical repair
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
Education and Experience
More than one year of compact construction equipment experience required; three or more years preferred
High school diploma or equivalent preferred
MSHA certification preferred
Air conditioning certification preferred
Crane/Rigger certifications preferred
Travel
Travel required with the possibility of an overnight stay
Additional Requirements
Valid Driver’s license required
Must have an acceptable driving record
Must own required tools to perform repairs
Physical Requirements
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Frequently moves materials or equipment weighing up to 80 lb
Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
Be able to maneuver safely and work underneath equipment
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Work Environment
Requires wearing common protective or safety equipment
Regularly works outdoors around moving mechanical parts and noise level may be loud at times
May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high speed rotating equipment
Required to perform work in cramped spaces and/or high places
How to Apply If you are interested in the position, please complete our online application by applying directly on our website at
www.holtcat.com/careers .
We also provide excellent benefits such as medical, dental, vision, life insurance, 401K plan, vacation, and holiday pay.
HOLT CAT (and related entities) is an Equal Opportunity and
affirmative action employer. It is our practice to provide equal employment and advancement opportunities to all individuals. All employment decisions at HOLT CAT and related entities will be made on merit, qualifications, and abilities.
It is the policy and commitment of HOLT CAT and related entities to ensure equal opportunity is provided in all employment opportunities and practices, regardless of race, color, religion, age, marital status, sex, sexual orientation, gender identity, genetic information, national origin, veteran status, disability, or any other characteristic protected by law. Please view Equal Employment Opportunity Posters provided by OFCCP on our website.
Seniority level Entry level
Employment type Full‑time
Job function Management and Manufacturing
Industries Construction
#J-18808-Ljbffr