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TeamHealth

Medical Billing Representative

TeamHealth, Louisville, Tennessee, United States, 37777

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TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together. TeamHealth has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025. Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join Us!

What we Offer:

Career Growth Opportunities

A Culture anchored in a strong sense of belonging

Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment

401k (Discretionary match)

Generous PTO

8 Paid Holidays

Equipment Provided for Remote Roles

Job Description Overview: The Medical Billing Representative is responsible for providing support to multiple medical billing operations including: Patient Accounts, Overpayments and Accounts Receivable.

Essential Duties and Responsibilities:

Processes enterprise task manager (ETM) worklist in Accounts Receivable, Denials and Appeals

Reviews rejections to identify trends and carrier issues require reporting to management

Researches carrier issues to determine appropriate action

Notifies Manager of any unusual circumstances regarding Overpayments, Patient Accounts and Accounts Receivable

Processes credit balances for insurances and guarantors as mandated by internal and financial services policies

Handles correspondence related to credit balances as well as telephone inquiries

Posts all group lockbox receipts and all rejections listed on payment remits in IDX as assigned

Maintains daily log of all posted batches via manual and/or generated ERA

Performs required action to assigned reports (Exceeds Transaction Limit, IMBS, Charge Corrections)

Assists with training new hires, transfer employees and rehires

Assists trainer with implementation of system upgrades

Assists trainer with new hire orientation

Provides support with templates, system issues, or password resets

Performs other duties and assignments as requested

Qualifications / Experience:

Ability to sit on-site at the Alcoa Billing Center located in Louisville, TN

High school diploma or equivalent required

At least 2 years of medical billing experience required

Excellent oral and written communication skills

Excellent presentation skills in classroom setting

Proficient in Microsoft Office

Excellent follow-up skills, attention to details, organizational skills, & problem solving

Ability to work independently and self-motivated

TeamHealth

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