Hawthorne Residential Partners
Leasing Consultant | Job Overview
Leasing Consultants at Hawthorne are known as Leasing & Live It Specialists – the face of the community and ambassadors of our Live It culture. This role is all about creating standout experiences and meaningful connections. Whether you’re leading engaging apartment tours, planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and resident leaves feeling welcomed, supported, and excited to call Hawthorne home.
Leasing Consultant | Job Functions Create Exceptional First Impressions
Greet prospective residents with warmth and professionalism
Conduct personalized apartment tours that highlight the lifestyle and value of the community
Respond to phone, email, and web inquiries promptly and thoroughly
Drive Leasing Success
Convert leads to leases through follow‑up, relationship‑building, and deep understanding of resident needs
Complete leasing applications, verifications, and new move‑in paperwork accurately
Contribute to community occupancy and renewal goals
Foster Resident Relationships
Coordinate and attend resident events and community engagement initiatives
Respond to resident questions and concerns with empathy and efficiency
Promote a clean, welcoming environment by helping maintain office and common areas
Build Brand & Community Awareness
Assist in marketing the property through social media and community outreach
Stay informed on local market trends and competitor properties
What Makes Someone SOAR in This Role?
Positive Attitude: Enthusiastic, passionate, and driven within their day‑to‑day operations
Clear Communicator: Confident in‑person, over the phone, and online
People Service & Customer‑Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection
Persuasive: Naturally influential with a talent for connecting with people, overcoming objections, and inspiring prospects to choose Hawthorne as home
Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It practices to ensure our communities receive excellent support
Work Schedule Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM. One weekday off is provided each week to maintain a 40‑hour schedule. Evening and weekend availability may be required for resident events or based on the unique needs of the community.
Leasing Consultant | Education, Experience, and License Qualifications Education
High School or GED equivalent
Experience
One year of customer service experience, sales and/or apartment leasing is preferred but not required
Licenses & Certifications
Valid Driver's License
A Certified Apartment Leasing Professional Accreditation (CALP) is a plus
Hawthorne’s Total Rewards Package | Compensation and Benefits Leasing Consultants are eligible for monthly leasing and renewal commissions, and leasing incentive programs, in addition to their hourly compensation.
Personal Benefits
Free Dental Insurance
Comprehensive and Affordable Plans for Medical and Vision Coverage
Health and Wellness Incentives
401k Retirement Match Program
Paid Time Off – including your birthday!
Paid Sick Time Off
Pet Insurance Plans
Paid Maternity, Paternity, and Adoption Leave Options
Telehealth – Access to Doctors 24/7/365
Company Paid Life Insurance
Retirement Planning
Hawthorne is an equal opportunity employer.
#J-18808-Ljbffr
Leasing Consultant | Job Functions Create Exceptional First Impressions
Greet prospective residents with warmth and professionalism
Conduct personalized apartment tours that highlight the lifestyle and value of the community
Respond to phone, email, and web inquiries promptly and thoroughly
Drive Leasing Success
Convert leads to leases through follow‑up, relationship‑building, and deep understanding of resident needs
Complete leasing applications, verifications, and new move‑in paperwork accurately
Contribute to community occupancy and renewal goals
Foster Resident Relationships
Coordinate and attend resident events and community engagement initiatives
Respond to resident questions and concerns with empathy and efficiency
Promote a clean, welcoming environment by helping maintain office and common areas
Build Brand & Community Awareness
Assist in marketing the property through social media and community outreach
Stay informed on local market trends and competitor properties
What Makes Someone SOAR in This Role?
Positive Attitude: Enthusiastic, passionate, and driven within their day‑to‑day operations
Clear Communicator: Confident in‑person, over the phone, and online
People Service & Customer‑Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection
Persuasive: Naturally influential with a talent for connecting with people, overcoming objections, and inspiring prospects to choose Hawthorne as home
Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It practices to ensure our communities receive excellent support
Work Schedule Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM. One weekday off is provided each week to maintain a 40‑hour schedule. Evening and weekend availability may be required for resident events or based on the unique needs of the community.
Leasing Consultant | Education, Experience, and License Qualifications Education
High School or GED equivalent
Experience
One year of customer service experience, sales and/or apartment leasing is preferred but not required
Licenses & Certifications
Valid Driver's License
A Certified Apartment Leasing Professional Accreditation (CALP) is a plus
Hawthorne’s Total Rewards Package | Compensation and Benefits Leasing Consultants are eligible for monthly leasing and renewal commissions, and leasing incentive programs, in addition to their hourly compensation.
Personal Benefits
Free Dental Insurance
Comprehensive and Affordable Plans for Medical and Vision Coverage
Health and Wellness Incentives
401k Retirement Match Program
Paid Time Off – including your birthday!
Paid Sick Time Off
Pet Insurance Plans
Paid Maternity, Paternity, and Adoption Leave Options
Telehealth – Access to Doctors 24/7/365
Company Paid Life Insurance
Retirement Planning
Hawthorne is an equal opportunity employer.
#J-18808-Ljbffr