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Avenue5 Residential

Assistant Property Manager

Avenue5 Residential, Garland, Texas, us, 75049

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Assistant Property Manager

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Avenue5 Residential .

Explore Woodlands at The Preserve This role supports the property manager in overall operations and ensures efficient processes for residents, associates, and property owners.

Benefits

Physical wellness: Medical, dental, vision, and mental health coverage options.

Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.

Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday.

Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and we’re just getting started.

Responsibilities

Assist the property manager in managing day‑to‑day operations including resident satisfaction and retention, and full resident lifecycle activities.

Understand the operations guidelines established within the property management agreement.

Maintain all accounts receivable, including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.

Accurately and timely complete daily, weekly, and monthly financial and leasing reports.

Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.

Collect delinquent account balances from previous residents.

Process evictions, including all necessary paperwork, serving notices, and attending court hearings.

Lease apartments as needed.

Responsible for shopping competitive properties.

Inspect buildings and grounds to ensure safety and cleanliness, alerting maintenance to items that need to be repaired.

Process move‑ins, move‑outs, and lease renewals.

Audit all new and current lease agreements and resident files for accuracy.

Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.

Compose and prepare routine correspondence, rental notices, and other letters and memorandums.

Assist the property manager with resident relations and problem resolution.

Assume responsibility for operations of the property in the absence of the property manager.

Comply with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

May perform other duties as assigned.

Education and Experience

High school diploma required; bachelor’s degree preferred.

Two to three years of experience in property management required.

Knowledge of resident rental lifecycle activities required.

Real estate license preferred or required in some locations.

Prior experience in Yardi Voyager or another equivalent system preferred.

Skills and Requirements

Basic level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.

Excellent interpersonal skills to communicate effectively and sensitively with all levels of management.

Sensitivity to confidential matters required.

Ability to work independently and prioritize effectively in a fast‑paced environment with a strong sense of urgency.

Ability to relay technical concerns with adequate detail, quickly and accurately.

Capability to read, write, comprehend, and converse in English.

Ability to use general office equipment such as telephone, fax machine, printer, copier, and keytrack system.

Excellent customer service and interpersonal skills with ability to relate to others.

Strong organizational and time‑management skills.

Ability to cope with and defuse situations involving angry or difficult people.

Must maintain a valid driver’s license, clean driving record, and current auto insurance required.

Must comply with all safety requirements.

Required to complete and pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Our Core Beliefs

Put people and partnerships first.

Empower associates.

Focus on solutions.

Champion ideas that accelerate success.

Deliver proof over promises.

Experience Our Award‑Winning Culture

Top 15 national finalist on the Best Places to Work Multifamily™.

Certified as a Great Place to Work® since 2017.

Listed as one of the Best Workplaces in Real Estate™.

Ranked second on the 100 fastest‑growing private companies in Washington by The Puget Sound Business Journal.

Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.

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