Workday HCM - Support Specialist

* Maintain application security configuration across applications.* Maintain workflow approval configuration across applications.* Provide username and password support for applications.* Create and maintain documentation for all Application Security and Workflow procedures.* Assist with training as needed to staff for initial system access.* Create and maintain training documentation as needed.* Gather requirements for assigned tasks to design, build(configure) and test of production fixes and enhancements.* Perform projects and other related assignments as needed.* Perform re-certification for system access per policy.* Perform audit support tasks as assigned.* Provide support for ERP team devices to include troubleshooting, quarterly reviews and patching.* Create reports as requested to assist in monitoring and troubleshooting.* Create requested documentation; in a manner that is consistent with company standards and procedures.* Use of HRMS development and reporting tools to support reporting, integration and other related assignments.* Use of HRMS development and reporting tools for special projects, ERP testing, reporting, system monitoring and other related assignments.* Must be able to communicate effectively with business users.* Must be able to respond to requests to username and password issues in a manner that ensures customer satisfaction.* Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.* 3+ years demonstrated technical Workday experience with the following:* Workday HRMS Application Security* Working to provide HRMS system solutions for Workday.* Workday HRMS Workflow experience.* Creation and maintenance of various Workday Services for Integration with 3rd party vendors.* Proven experience creating and updating custom reports in utilizing Workday reporting tool(s).* Ability to logically troubleshoot technical problems. Strong analytical & problem-solving skills.* Understanding of the systems development lifecycle.* 3+years demonstrated experience developing application solutions for relation database applications.* Demonstrated ability to work effectively with end-users, technical team members and management.* Workday Technical functional knowledge in two more of following Workday Functional areas: HR, Payroll, Benefits, Recruiting or Time Reporting.* 3+ Superior Technical proficiency with relational databases for reviewing data, troubleshooting, developing user reports, and testing/validating source system data.* Strong verbal and written communication skills.* Both self-disciplined and self-motivated.* Ability to quickly learn and support new application processes and/or procedures.* Ability to manage work and maintain focus on assigned tasks and consistently follow through on assigned tasks and meet deadlines effectively and efficiently.* Must have strong writing skills and be able to create test scripts, procedures, training documentation etc.* 3+ years’ experience or equivalent combination of education, training, and experience in providing operations support, quality customer service and troubleshooting capability for Workday’s HRMS software solution.* 3+ Superior Workday Technical proficiency with relational databases for reviewing data, troubleshooting, developing user reports, and testing/validating source system data.* 3+ years’ proven workflow, application security and 3rd party integration experience supporting Workday.### Introduce yourself #J-18808-Ljbffr