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Sherman Associates

Maintenance Supervisor - Vine Street Lofts & Metro Lofts

Sherman Associates, Des Moines, Iowa, United States, 50319

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Maintenance Supervisor – Vine Street Lofts & Metro Lofts 5 days ago Be among the first 25 applicants

If you are passionate about helping others and knowledgeable with facilities repair and maintenance, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident‑focused and skilled maintenance talent who strive to solve, repair and troubleshoot a wide range of complex and preventative facilities responsibilities. We believe we can offer a challenging, fast‑paced and rewarding experience that is unique to supporting our mission, vision, and values.

Where will this role work? This role will equally support two of our affordable properties in downtown Des Moines, Vine Street Lofts (109 units) and Metro Lofts (111 units).

Schedule & Hours

The schedule for this role will be Monday - Friday, 8 am - 5 pm.

Some weekend and on‑call rotations will be required. Ask about our on‑call incentive plan!

Essential Functions

Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting and landscaping.

Responds to open work orders and resolves resident/tenant requests within 24 hours.

Prepares and turns vacated apartment units within a 24‑hour period (5 days if not immediate). All vacated apartments must be painted, thoroughly cleaned, carpets shampooed and repairs done in a timely and impeccable manner.

Assists in scheduling and completing preventive maintenance for buildings and building equipment.

Hands‑on work of all building repairs, preventive maintenance and general upkeep of the facility with special attention to more involved operations or projects.

Diagnoses problems, replaces or repairs parts, tests and makes adjustments.

Uses a variety of hand and power tools, electric meters and material handling equipment in performing duties.

Walks property at regular intervals (daily) to ensure resident/tenant property rules are being followed and that the property is clean, orderly and in good maintenance condition.

Works on the last day and first day of each month until responsibilities completed; some overtime may be required.

Responsible for purchasing supplies by maintaining stock and being the main point of contact for outside vendors and taking bids for special projects or extensive maintenance.

Maintains customer service and excellent relations with residents, tenants, vendors and other external or internal organizations.

Works as a team player and interacts with all internal and external customers in a friendly, efficient manner.

Keeps management informed at all times in the areas of property conditions, resident/tenant complaints, and suggestions for improvement of property performance.

Regularly coordinates unit inspections in partnership with management.

Reviews turnover schedule regularly with the management team.

Reports resident/tenant lease and policy violations to management.

Other tasks & duties as assigned based on business need; evening and weekend on‑call rotations required.

Produces required volume of work by planning, organizing, and prioritizing work duties.

Works on the designated schedule and adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules and all policies/procedures.

Maintains a clean and safe work environment and follows all safety and emergency procedures.

Attends all required meetings and training sessions, including travel to corporate headquarters as needed.

Assists in maintaining sufficient maintenance supply stock.

Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance.

Obtains approvals for expenditures and maintains budgets.

Maintains exterior grounds and interior common areas in quality, presentable condition.

Supervisory Responsibility

As applicable, supervises, coaches, directs, trains and evaluates staff; prepares and conducts employee reviews and completes timecard approvals.

Supervises on‑site maintenance and groundskeeping staff, if utilized at assigned properties; develops specifications and continually evaluates service needs and performance in all areas of maintenance and management.

Forecasts and manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.

Minimum Qualifications

High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience.

5‑7 years of experience in maintenance or related carpentry/construction; ideally in residential or commercial real estate.

Special boiler license or willingness to obtain one, if applicable.

Certified Pool Operator (CPO) or willingness to obtain one, if applicable.

Must provide own hand tools.

Current and valid driver’s license required; must pass a Motor Vehicle Record check (MVR) and have a safe driving record.

Willingness and ability to run errands to hardware store for maintenance supplies, cleaning supplies or other items.

Excellent verbal, written and presentation skills; ability to communicate effectively with community tenants, vendors, external parties, and across corporate divisions.

Required Skills & Abilities

Must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.

A passion for the mission, vision, and values of Sherman Associates.

Office hours may vary due to the specific needs of the portfolio.

WORK ENVIRONMENT

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Require close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Must have the ability to move around freely throughout the property and office; necessity varies from day to day.

Must be able to lift over 50 lbs, occasionally.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing ability and visual acuity.

Additional Screening Requirements

Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.

Successful completion of pre‑employment strength test or “CRT examination” is required.

Benefits

Medical, dental and vision insurance plans

Employer‑paid short term disability

Employer‑paid life insurance

Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long‑Term Disability; Pet insurance

Employer‑paid employee assistance program

Fully vested 401k company match program

9 paid holidays and competitive PTO program

Sherman Associates’ Starbucks and hotel discounts

Sherman Associates is an Equal Opportunity and affirmative action employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position; it is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com.

Keyword: Maintenance, Maintenance Supervisor, service technician, installer, service, HVAC, Facilities, Building, Operations, Technician, carpenter, construction, engineer, real estate, janitor, custodian

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