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Coe22

Business Analyst

Coe22, Jacksonville, Florida, United States, 32290

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Job Title: Business Analyst

Ministry/Department: Information Technology

Reports to: CMS Optimization Associate

Status: Full-time, exempt

Supervisory Role: None

Objective The Business Analyst will play a key role in supporting the church’s ongoing data initiatives by assisting with the documentation of existing applications and data sources. This work will contribute directly to the creation of a comprehensive data warehouse, improving data accessibility and decision-making. In addition, this position will partner with the finance team to facilitate the adoption and integration of Copilot tools, helping to drive efficiency and enhance workflow processes throughout the ministry.

Key Responsibilities

Document existing applications and data sources to support the development of a unified data warehouse

Collaborate with IT and other ministry teams to gather and analyze system requirements for improved data accessibility

Assist in integrating Copilot tools within ministry workflows to enhance efficiency and streamline processes

Develop and maintain clear, comprehensive documentation to ensure system transparency and continuity

Support the creation of training resources and facilitate knowledge sharing for new technology adoption across ministries

Participate in process reviews to identify opportunities for workflow optimization and recommend actionable improvements

Ensure the accuracy and consistency of data sources used for reporting and analytics purposes

Maintain up-to-date documentation for compliance and audit needs, adhering to organizational standards

Partner with IT and Data teams to translate ministry and operational needs into data requirements for the centralized data warehouse

Capture data definitions, business rules and critical metrics required for warehouse development

Assist with data validation, testing and quality checks to ensure accurate reporting and analytics

Create or help create training materials and conduct training sessions for IT deliverables

Competencies

Model The Church of Eleven22® mission, vision and core values

Ability to maintain strict confidentiality

Ability to adapt to change

Strong, proactive communication skills

Analytical thinking and problem-solving skills

Attention to detail—especially in data documentation and review

Strong organizational and time management abilities

Ability to translate complex technical information for non-technical audiences

Collaboration and teamwork, particularly across ministries

Proficiency in data visualization and reporting tools

Experience with process mapping and workflow optimization

Initiative in identifying areas for process improvement

Flexibility to adapt to shifting project priorities and timelines

Commitment to ongoing professional development, especially in technology and data management trends

Familiarity with change management strategies

Ability to facilitate and lead meetings or training sessions

Education and Experience

Bachelor’s degree in business, Information Systems, Data Analytics or a related field preferred

2–4 years of experience in business analysis, data analysis or a similar role

Exposure to automation tools or AI platforms (e.g., Microsoft Copilot) preferred

Position Type/Expected Hours of Work This is a full-time position with work hours Monday-Friday.

The church has several big events, (“All-Skates”) throughout the year to help further the mission of Eleven22. These events are mandatory for all staff to be in attendance and may vary, depending on the vision cast for the current year.

Our entire staff family is called to action, so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ.

Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Physical Demands This role is primarily sedentary and requires extended periods of sitting and working at a computer, including prolonged screen use. Occasional walking, light lifting of files or office materials and occasional bending/standing may be required.

Ministerial Exception The ministerial exception furthers the purposes of the Free Exercise and Establishment Clauses of the First Amendment by barring legal claims against church bodies by staff members who perform religious functions. All church pastors are subject to the exception, but a formal ministerial credential is not required. While there is no rigid formula to determine other church staff members that qualify, various factors are considered to determine which staff members are subject to the ministerial exception (please see handbook).

Staff members who qualify under the ministerial exception are not covered by federal and state employment and anti-discrimination laws. Please see the Human Resources Ministry team if you have questions on whether you are subject to the ministerial exception.

Code of Conduct

We live authenticity

We are gospel-centered and mission-focused

We are family

We are lifelong learners

We aim for excellence in the experience with zero excess

We choose to trust

We pray 1st and decide 2nd

We glorify God by honoring others

Our team unites under clear vision

We walk in humble confidence

EEO Statement The Church of Eleven22 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. The Church of Eleven22 reserves the right to discriminate on the basis of religion to the full extent permitted by law. Staff member signature below constitutes staff member’s understanding of the requirements, essential functions and duties of the position.

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