Collegiate Peaks Bank, Division of Glacier Bank
Universal Banker
Collegiate Peaks Bank, Division of Glacier Bank, Buena Vista, Colorado, United States, 81211
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Universal Banker
role at
Collegiate Peaks Bank, Division of Glacier Bank
About The Role The Universal Banker plays a key role in delivering exceptional customer service and supporting branch operations. This position involves frequent customer interaction, including onboarding new clients, maintaining existing relationships, and assisting with a variety of banking transactions.
Summary The Universal Banker plays a key role in delivering exceptional customer service and supporting branch operations. Primary responsibilities include opening and closing personal and business accounts, issuing certificates of deposit, and ordering debit cards. The banker also provides accurate information and assistance regarding account details, ownership changes, and general inquiries, while performing entry‑level account maintenance and supporting teller‑related functions. Teller duties involve accurately and efficiently processing customer transactions such as cashing checks, accepting deposits and withdrawals, and executing internal transfers. The banker ensures compliance with bank policies and procedures while maintaining a high level of customer satisfaction.
Compensation The compensation pay for this position is $22.83. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.
Duties and Responsibilities
Opens and Closes: Checking, Savings, CD’s, IRA’s, HSA’s, and Debit cards
Resets Online Banking users
Resolve issues and answer questions with customer accounts
Provide basic problem‑solving solutions
Processes wire transfers, check orders, address & telephone changes
Assists customers with temporary debit card increases, pin changes/resets, travel notification, fraud, compromised cards, disputes, and Instant Issue debit cards
Support the department by answering phones, distributing mail, scanning documents, and greeting/directing customers.
Performs Notary Functions
Completes ongoing required regulatory training and Oncourse Training Courses within the assigned time frame
Complies with all bank policies, applicable laws, and regulations
Provides superior customer service while promoting bank products and services
Processes deposits, loan payments and safe deposit box rental payments
Examines checks for endorsement and negotiability
Processes change orders
Prepares cashier’s checks
Processes & settles cash advances
Processes foreign items
Scans and balances teller capture transactions processed during the day
Maintains approved cash drawer limits and balances their drawer out at the end of their shift
Promotes the High‑Performance Growth (Haberfeld) Checking accounts, Tell‑A‑Friend program, to include assisting with Branch promotions and Big Day promotions.
Keeps up to date with the latest security alerts, to protect the bank from losses
Assists with dual control in vault balancing, mail deposits, day drop, and night drop processing.
Balances Coin machine
Redeems US Savings Bonds
Sells prepaid Gift/Travel cards
Maintains inventory logs for prepaid cards and assists with auditing them monthly
Assists with incoming/outgoing shipments
Follows opening/closing checklist
Responds to telephone inquiries from customers
Completes monthly teller certification under dual control
Orders and submits foreign currency for customers
Performs other related duties as assigned
Qualifications
High school education or equivalent required
Minimum of 6 months’ banking experience preferred
Knowledge, Skill, Ability
Must be able to multi‑task and prioritize job responsibilities
Must understand and support the Bank’s philosophy regarding customer service
Must have excellent written and oral communication skills
Must be detail orientated
Needs to work accurately and efficiently
Must have a good working knowledge of PC usage and Microsoft Office (Word, Excel and Outlook)
Ability to maintain high volume of quality work, while ensuring highest confidentiality
Work Environment Must be able to routinely perform work indoors in climate‑controlled shared work area with moderate noise level.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: stoop, kneel, and move objects up to 50 pounds occasionally, 25 pounds frequently, and 10 pounds constantly. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6‑8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.
Benefits We offer an extensive benefits package that includes medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan including 401(k) and Profit‑Sharing plans, short and long‑term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays.
Equal Opportunity Statement We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.
No Recruiters or unsolicited agency referrals please.
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Universal Banker
role at
Collegiate Peaks Bank, Division of Glacier Bank
About The Role The Universal Banker plays a key role in delivering exceptional customer service and supporting branch operations. This position involves frequent customer interaction, including onboarding new clients, maintaining existing relationships, and assisting with a variety of banking transactions.
Summary The Universal Banker plays a key role in delivering exceptional customer service and supporting branch operations. Primary responsibilities include opening and closing personal and business accounts, issuing certificates of deposit, and ordering debit cards. The banker also provides accurate information and assistance regarding account details, ownership changes, and general inquiries, while performing entry‑level account maintenance and supporting teller‑related functions. Teller duties involve accurately and efficiently processing customer transactions such as cashing checks, accepting deposits and withdrawals, and executing internal transfers. The banker ensures compliance with bank policies and procedures while maintaining a high level of customer satisfaction.
Compensation The compensation pay for this position is $22.83. All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.
Duties and Responsibilities
Opens and Closes: Checking, Savings, CD’s, IRA’s, HSA’s, and Debit cards
Resets Online Banking users
Resolve issues and answer questions with customer accounts
Provide basic problem‑solving solutions
Processes wire transfers, check orders, address & telephone changes
Assists customers with temporary debit card increases, pin changes/resets, travel notification, fraud, compromised cards, disputes, and Instant Issue debit cards
Support the department by answering phones, distributing mail, scanning documents, and greeting/directing customers.
Performs Notary Functions
Completes ongoing required regulatory training and Oncourse Training Courses within the assigned time frame
Complies with all bank policies, applicable laws, and regulations
Provides superior customer service while promoting bank products and services
Processes deposits, loan payments and safe deposit box rental payments
Examines checks for endorsement and negotiability
Processes change orders
Prepares cashier’s checks
Processes & settles cash advances
Processes foreign items
Scans and balances teller capture transactions processed during the day
Maintains approved cash drawer limits and balances their drawer out at the end of their shift
Promotes the High‑Performance Growth (Haberfeld) Checking accounts, Tell‑A‑Friend program, to include assisting with Branch promotions and Big Day promotions.
Keeps up to date with the latest security alerts, to protect the bank from losses
Assists with dual control in vault balancing, mail deposits, day drop, and night drop processing.
Balances Coin machine
Redeems US Savings Bonds
Sells prepaid Gift/Travel cards
Maintains inventory logs for prepaid cards and assists with auditing them monthly
Assists with incoming/outgoing shipments
Follows opening/closing checklist
Responds to telephone inquiries from customers
Completes monthly teller certification under dual control
Orders and submits foreign currency for customers
Performs other related duties as assigned
Qualifications
High school education or equivalent required
Minimum of 6 months’ banking experience preferred
Knowledge, Skill, Ability
Must be able to multi‑task and prioritize job responsibilities
Must understand and support the Bank’s philosophy regarding customer service
Must have excellent written and oral communication skills
Must be detail orientated
Needs to work accurately and efficiently
Must have a good working knowledge of PC usage and Microsoft Office (Word, Excel and Outlook)
Ability to maintain high volume of quality work, while ensuring highest confidentiality
Work Environment Must be able to routinely perform work indoors in climate‑controlled shared work area with moderate noise level.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: stoop, kneel, and move objects up to 50 pounds occasionally, 25 pounds frequently, and 10 pounds constantly. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6‑8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.
Benefits We offer an extensive benefits package that includes medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan including 401(k) and Profit‑Sharing plans, short and long‑term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays.
Equal Opportunity Statement We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.
No Recruiters or unsolicited agency referrals please.
#J-18808-Ljbffr