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Shepard

Supervisor, Graphics Production

Shepard, Indianapolis, Indiana, us, 46262

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Shepard Exposition Services is seeking a Supervisor, Graphics Production to oversee the end-to-end production of graphics for trade shows, exhibitions, and corporate events. This role ensures that all graphics meet Shepard's quality standards, are delivered on time, and align with client specifications.

Key Contributions of the Role

Recruit, train, and supervise Graphics Production Associates to ensure optimal staffing levels and efficient use of labor eliminating overtime, if possible

Conduct annual performance evaluations and provide ongoing coaching, mentoring, and professional development

Implement and enforce Shepard's Standard Operating Procedures (SOPs) and best practices

Attend operations and event planning meetings and provide accurate updates and recommendations

Manage the preparation, set up, and execution of files for printing to ensure accuracy and adherence to client specifications

Track and document production in Salesforce

Create detailed manifests to guarantee on-site graphics and logistical efficiency

Review and adjust design files to ensure optimal print quality and color accuracy

Oversee all graphics are produced, finished, packaged, and labeled to meet quality installation standards

Oversee the storage, preservation, and labeling of graphics inventory for future use

Order materials through the Purchase Order (PO) system and allocate costs appropriately to jobs

Maintain a clean, organized, and safe production environment and ensure compliance with all safety regulations

Provide professional and responsive communications for graphics-related inquiries for internal and external customers

Maintain all graphics equipment to ensure they are in quality operating order and schedule equipment maintenance as needed

Requirements

Minimum of 3 years of experience supervising graphics production, preferably in the trade show industry or equivalent environment

Capable of operating both everyday office equipment and specialized graphics production systems, including large-format printing, dye-sublimation, CNC routing, and laminating technologies such as HP, Mimoki, Vutech, etc

Ability to operate large format printing, laminating, and cutting equipment

Experienced in preparing graphics for installation through weeding, masking, trimming, and labeling, with additional capability to assist in light installation work

Strong written and verbal communication skills, with high mathematical and analytical abilities.

Proficiency in Microsoft Office (e.g., Outlook, Word, and Excel); familiarity with Salesforce is a plus.

Ability to meet physical demands of the position that include frequent periods of sitting, standing, and walking; must be able to lift and move up to 50 lbs

Bachelor's degree in related field; related experience may be substituted for formal education

Aligning With Our Values for Success

Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork

Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company

Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non‑disqualifying physical or mental disability, veteran status, or other non‑merit factor. All employment decisions are made based on business need, job requirements and individual qualifications, and merit.

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