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Arcadis

Workers' Compensation Claims Specialist

Arcadis, Phoenix, Arizona, United States, 85003

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Workers' Compensation Claims Specialist – Arcadis Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people in over 70 countries, dedicated to improving quality of life.

Role accountabilities

Case Coordination

Serve as the main point of contact between the company and the external workers’ compensation carrier.

Track and manage all workers’ compensation claims from initial report to resolution.

Gather, review, and submit all required documentation to the carrier in a timely manner.

Coordinate with supervisors and injured employees to ensure accurate reporting of workplace injuries.

Communication

Facilitate clear, timely communication between employees, management, healthcare providers, and the carrier.

Provide updates to management and affected employees regarding claim status and next steps.

Educate employees and supervisors on the workers’ compensation process and requirements.

Compliance & Documentation

Ensure all workers’ compensation processes adhere to federal, state, and local regulations.

Maintain confidential and accurate records of all claims, correspondence, and decisions.

Assist in preparing reports related to claims trends, costs, and outcomes for management review.

Return-to-Work Coordination

Collaborate with People team, Health & Safety team, management, and healthcare providers to facilitate safe and timely return-to-work plans.

Monitor work restrictions and accommodations as recommended by medical professionals.

Continuous Improvement

Identify opportunities to improve claim handling processes and reduce claim costs.

Participate in safety committees and contribute to workplace injury prevention initiatives.

Qualifications & Experience

Bachelor’s degree in Legal Studies, Human Resources, Business Administration, or related field (preferred).

3+ years of experience in workers’ compensation claims management or related field.

Familiarity with workers’ compensation laws and regulations (state and federal).

Proficiency with case management systems and Microsoft Office Suite.

Compensation & Benefits Salary range: $65,000 – $85,000, based on experience, education, budget, internal equity, project, and location.

Benefits include medical, dental, vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program, and optional wellbeing benefits, adoption assistance, and tuition reimbursement. Arcadis offers nine paid holidays and 15 days PTO that accrue per year.

Our Commitment to Equality, Diversity, Inclusion & Belonging Arcadis is an equal opportunity and affirmative action employer. Women, minorities, people with disabilities, and veterans are strongly encouraged to apply. We are dedicated to a policy of non‑discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, or any other basis prohibited by law.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Other

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