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Build-A-Bear Workshop

HR Generalist - Bearhouse

Build-A-Bear Workshop, Groveport, Ohio, us, 43195

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The HR Generalist supports our warehouse operations. This role is responsible for delivering comprehensive human resources services, including recruitment, employee relations, compliance, and training, while fostering a positive and productive work environment. The HR Generalist will thrive in a fast-paced setting and serve as a trusted partner to both employees and leadership.

Responsibilities

Recruitment & Staffing

Partner with warehouse leadership to identify staffing needs

Manage job postings, screen candidates, and coordinate interviews

Partner in onboarding and orientation for new hires, ensuring compliance with safety and operational requirements

Employee Relations

Serve as the first point of contact for employee concerns and grievances

Promote engagement programs and recognition initiatives tailored to warehouse teams.

Compliance & Safety

Ensure adherence to federal, state, and local employment laws (FLSA, OSHA)

Support workers’ compensation processes and leave management (FMLA, ADA)

Maintain accurate HRIS records and personnel files

Training & Development

Support mandatory safety training and certifications.

Facilitate leadership development

Track performance reviews and assist with career progression plans

HR Operations

Administer benefits enrollment and open enrollment communications

Generate HR metrics reports (turnover, time-to-fill, engagement scores)

Support payroll accuracy and attendance tracking

Required Qualifications

2-4 years of experience in HR, ideally in a manufacturing or warehouse environment

Skilled in Microsoft Office, Teams & SharePoint

Strong knowledge of HR policies and procedures

Excellent communication, problem solving, and organizational skills

Preferred Qualifications

Bachelor’s degree in HR, Business Administration, or related field

Experience with enterprise HRIS platforms

PHR or SHRM-CP certification

Behavioral Traits for Success

A knack for anticipating potential issues

Naturally driven to “get all the facts” before jumping into something

Values training and doing things “by the book”

Careful and cautious approach to decision-making

Strong commitment to tasks being completed correctly and on time

Thrives in a supportive environment

Comfortable making decisions within area of expertise

Working Environment

Typical warehouse environment

Lifting > 25 lbs.

Your Performance Will Be Measured On Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

Compliance and accuracy

Proactive associate engagement

Associate pulse surveys

Time management and planning

Time to fill

Cost per hire

Retention

Decision-making, judgment, and execution

Associate safety

Use of tools, processes, and systems

Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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