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Zoro Tools

Senior Manager, Learning & Development

Zoro Tools, Lake Forest, Illinois, United States, 60045

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Position Details The Senior Manager, Learning and Development provides strategic, active leadership and builds and delivers strategies that enable organizational capability, leadership development, and business performance for the aligned business unit. The role partners closely with HR, business unit leaders, and the Talent COE to assess learning needs, diagnose capability gaps, and design impactful development programs aligned to strategy and culture. The manager leads the creation and delivery of scalable, inclusive programs using instructional design principles, adult learning theory, and digital technologies, incorporating experiential, social, and digital approaches to create engaging, outcome-focused learning experiences. Acting as a trusted advisor, the role integrates learning with succession planning, performance management, and change initiatives while measuring effectiveness and refining programs to ensure learning remains a key enabler of success. The role may act as a people leader. This position is Hybrid requiring 3 days per week onsite at either the Lake Forest, IL headquarters or Chicago, IL Merchandise Mart office.

You Will

Develop and execute leadership development strategy by aligning programs with business and HR priorities to build organizational capability.

Diagnose capability gaps and define learning priorities to advise on talent strategies that strengthen organizational effectiveness.

Lead creation and delivery of scalable, inclusive programs by applying instructional design principles, adult learning theory, and digital technologies.

Incorporate experiential, social, and digital approaches to ensure learning experiences are engaging and outcome-focused.

Act as a trusted advisor by integrating learning initiatives with succession planning, performance management, and change efforts to drive business results.

Conduct needs analyses and measure effectiveness and ROI to refine programs based on analytics and feedback for continuous improvement.

Design and execute programs that prepare high-potential talent for key roles to strengthen leadership capabilities at all levels.

Promote learning strategies that support strategic goals to foster organizational growth and long-term success.

You Have

Bachelor's Degree in Human Resources, Organizational Development, Education, Business Administration, or related field required.

Master's Degree in Organizational Development, Industrial/Organizational Psychology, or Learning Design preferred.

7+ years in progressive leadership roles, enterprise learning strategy, consulting, instructional design, analytics, and working in complex global environments required.

Strong ability to assess learning gaps and translate findings into actionable development strategies.

Deep understanding of adult learning principles, blended learning, and digital learning tools.

Skilled at building credibility, influencing decisions, and partnering with leaders at all levels.

Uses data and insight to identify root causes and craft evidence-based solutions.

Ability to connect learning initiatives to business outcomes and strategic priorities.

Familiar with modern LMS/LXP platforms, virtual facilitation, and emerging learning tools.

Understands business operations, performance levers, and how people strategy drives results.

This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

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