Bank of America
Relationship Banker
Location:
West Jordan, UT
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. This role is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self‑service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed, having deep conversations with clients to gain in-depth knowledge of their financial and life priorities, and connecting clients to solutions that meet their financial goals.
Responsibilities
Engage clients in the lobby to educate and assist with conducting transactions through self‑service resources.
Accurately and efficiently process cash transactions.
Have deep conversations with clients.
Connect clients to solutions that meet their financial goals.
Qualifications
Required Qualifications:
Is an enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done by building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves clients' financial lives.
Is confident in identifying solutions for new and existing clients based on their needs.
Communicates effectively and confidently and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Is confident in educating clients on how to conduct simple banking transactions through self‑service technologies.
Applies strong critical thinking and problem‑solving skills to meet clients' needs.
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages time and capacity.
Focuses on results while acting in the best interest of the client.
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance.
Desired Qualifications:
Experience in financial services and knowledge of financial services industry, products and solutions.
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor's Degree or business‑relevant Associate’s Degree such as business management, business administration or finance.
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Seniority level Entry level
Employment type Full-time
Job function Finance and Sales
Industries Banking
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West Jordan, UT .
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West Jordan, UT
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. This role is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self‑service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed, having deep conversations with clients to gain in-depth knowledge of their financial and life priorities, and connecting clients to solutions that meet their financial goals.
Responsibilities
Engage clients in the lobby to educate and assist with conducting transactions through self‑service resources.
Accurately and efficiently process cash transactions.
Have deep conversations with clients.
Connect clients to solutions that meet their financial goals.
Qualifications
Required Qualifications:
Is an enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done by building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves clients' financial lives.
Is confident in identifying solutions for new and existing clients based on their needs.
Communicates effectively and confidently and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Is confident in educating clients on how to conduct simple banking transactions through self‑service technologies.
Applies strong critical thinking and problem‑solving skills to meet clients' needs.
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Efficiently manages time and capacity.
Focuses on results while acting in the best interest of the client.
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance.
Desired Qualifications:
Experience in financial services and knowledge of financial services industry, products and solutions.
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor's Degree or business‑relevant Associate’s Degree such as business management, business administration or finance.
Skills
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Seniority level Entry level
Employment type Full-time
Job function Finance and Sales
Industries Banking
Referrals increase your chances of interviewing at Bank of America by 2x
Get notified about new Relationship Banker jobs in
West Jordan, UT .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr