Dominium
Leasing Consultant - Vermillion
Dominium
Dominium is helping tackle the affordable housing crisis and is looking for motivated candidates to join our team in Houston, TX. We strive to create quality, affordable homes and nurture a strong sense of community and connection.
Position Summary This role combines customer service and sales, focusing on leasing apartments. The ideal candidate enjoys engaging with customers by phone, in person, and online. Responsibilities include presenting properties, building rapport, following company standards for tours and sales, and providing follow‑up to prospective residents. The position requires adherence to Fair Housing guidelines, maintaining a professional appearance, documenting interactions in PMS software, and assisting customers with application completion per company policies.
Essential Functions
Customer Engagement: Greets and assists prospective residents via phone, email, text, and in person; builds rapport and provides property tours.
Sales & Follow‑Up: Presents available units, closes leases following company standards, and conducts timely follow‑up with prospects who do not lease immediately.
Property Presentation: Inspects and “sparkles” homes scheduled for tours daily and walks the tour path to ensure it is clean and presentable.
Community Knowledge: Maintains familiarity with property features, local schools, hospitals, banks, shopping, transportation, and amenities; communicates these effectively to prospects.
Compliance & Documentation: Adheres to Fair Housing laws; completes Guest Cards for every interaction and accurately enters data in Yardi PMS software.
Application Assistance: Guides customers through application completion and collects required documentation for affordable housing eligibility.
Marketing & Outreach: Participates in off‑site marketing activities and traffic‑generating initiatives to support occupancy goals.
Additional Duties: Supports community events, assists with resident retention efforts, and completes projects assigned by the supervisor.
Qualifications
High School or equivalent education. Sales and/or customer service experience preferred; hospitality, restaurant, and retail experience considered valuable.
Effective verbal and written communication skills, and the ability to communicate in English both orally and in writing.
Well‑developed people skills; ability to work with a variety of personalities and situations in a friendly, outgoing, and professional manner.
Basic math skills for calculating rent, deposits, application fees, pet fees, and interest.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Reasoning ability and focus on established goals and sales requirements.
Availability to work evenings, weekends, and up to 7 days a week as needed.
May require a valid driver’s license.
About Us Dominium is a purpose‑driven leader in affordable housing, operating in approximately 20 states with a dedicated team of over 1,300 employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities. Our mission is to provide quality, affordable housing that builds enduring value for residents, employees, communities, and partners.
Benefits Competitive salary, incentive bonus program, training and development opportunities, career growth, community volunteer and outreach programs. Comprehensive benefits package includes basic life, AD&D, supplemental life, short and long‑term disability insurance, medical, dental, vision, Health Savings Accounts, Flexible Spending Accounts, voluntary benefits, employee assistance program, 401(K) plan, health and financial wellness programs, paid time off, paid holidays, floating holidays, paid parental leave, education reimbursement, employee recognition, and an employee emergency fund.
Equal Employment Opportunity Statement Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law is prohibited.
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Dominium
Dominium is helping tackle the affordable housing crisis and is looking for motivated candidates to join our team in Houston, TX. We strive to create quality, affordable homes and nurture a strong sense of community and connection.
Position Summary This role combines customer service and sales, focusing on leasing apartments. The ideal candidate enjoys engaging with customers by phone, in person, and online. Responsibilities include presenting properties, building rapport, following company standards for tours and sales, and providing follow‑up to prospective residents. The position requires adherence to Fair Housing guidelines, maintaining a professional appearance, documenting interactions in PMS software, and assisting customers with application completion per company policies.
Essential Functions
Customer Engagement: Greets and assists prospective residents via phone, email, text, and in person; builds rapport and provides property tours.
Sales & Follow‑Up: Presents available units, closes leases following company standards, and conducts timely follow‑up with prospects who do not lease immediately.
Property Presentation: Inspects and “sparkles” homes scheduled for tours daily and walks the tour path to ensure it is clean and presentable.
Community Knowledge: Maintains familiarity with property features, local schools, hospitals, banks, shopping, transportation, and amenities; communicates these effectively to prospects.
Compliance & Documentation: Adheres to Fair Housing laws; completes Guest Cards for every interaction and accurately enters data in Yardi PMS software.
Application Assistance: Guides customers through application completion and collects required documentation for affordable housing eligibility.
Marketing & Outreach: Participates in off‑site marketing activities and traffic‑generating initiatives to support occupancy goals.
Additional Duties: Supports community events, assists with resident retention efforts, and completes projects assigned by the supervisor.
Qualifications
High School or equivalent education. Sales and/or customer service experience preferred; hospitality, restaurant, and retail experience considered valuable.
Effective verbal and written communication skills, and the ability to communicate in English both orally and in writing.
Well‑developed people skills; ability to work with a variety of personalities and situations in a friendly, outgoing, and professional manner.
Basic math skills for calculating rent, deposits, application fees, pet fees, and interest.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Reasoning ability and focus on established goals and sales requirements.
Availability to work evenings, weekends, and up to 7 days a week as needed.
May require a valid driver’s license.
About Us Dominium is a purpose‑driven leader in affordable housing, operating in approximately 20 states with a dedicated team of over 1,300 employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities. Our mission is to provide quality, affordable housing that builds enduring value for residents, employees, communities, and partners.
Benefits Competitive salary, incentive bonus program, training and development opportunities, career growth, community volunteer and outreach programs. Comprehensive benefits package includes basic life, AD&D, supplemental life, short and long‑term disability insurance, medical, dental, vision, Health Savings Accounts, Flexible Spending Accounts, voluntary benefits, employee assistance program, 401(K) plan, health and financial wellness programs, paid time off, paid holidays, floating holidays, paid parental leave, education reimbursement, employee recognition, and an employee emergency fund.
Equal Employment Opportunity Statement Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law is prohibited.
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